Navigating menu for products. No images.

This topic has 8 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: JulianBeats
    JulianBeats
    Participant
    April 4, 2020 at 20:44

    Hello,

    Hope all is well.

    I have some issue for the product image on desktop. That mean when you go to the left of the product to slide to the next product the image don’t appare. Only the name is available.

    Same issue wen you go down on the product page and the add to cart appare from the bottom no image.

    Let me know please.

    Thank you.
    Julian

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2020 at 06:57

    Hello,

    Try to disable all 3-rd party plugins, clear browser cache and then check.

    Regards

    Avatar: JulianBeats
    JulianBeats
    Participant
    April 5, 2020 at 19:38

    Thank you for the replay.

    I deactivated few but same issue.

    In the statick block it work on products no images.

    Can you please help me.

    Thank you.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2020 at 13:57

    Hello,

    Could you, please, provide us with the screenshots of the issue?
    Because we have visited the mentioned product and don’t see a problem with the product images https://gyazo.com/be6bf419ef996528ebdde00346b347cb

    Regards

    Avatar: JulianBeats
    JulianBeats
    Participant
    April 8, 2020 at 18:28

    Hello and thank you for the replay.
    I it get solved by deactivating a speed function. thank you.

    On mobile the schroll down function is not working perfectly.

    I mean if you try the function in big screen everithng work you can see the picture, name price and add to cart button.

    If you try the mobile version via theme personalizzation (on computer) No picture but you can see the price and add to car button.

    If you go and try it on a real phone the only thing you see is add to Cart button. No picture and no price.

    Let me know please.

    Thank you for your support.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2020 at 07:12

    Hello,

    Sorry, but your question is a bit unclear for me. Could you, please, provide a screenshot?
    Also, check how it works on our demo – https://xstore.8theme.com/

    Regards

    Avatar: JulianBeats
    JulianBeats
    Participant
    April 11, 2020 at 17:25

    Hello,

    Ok i just attached few imamge on the link in private area.

    I have another issue with he add to cart notification.In my case the notification dont appare.
    For excample:
    “Singoalla Short Dress” has been added to your cart View Cart

    Hope that was useful to understand everithing.

    Regards.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2020 at 09:21

    Hello,

    1) As I can see, the fixed Add to cart bar works fine on your site, same on our demo – http://prntscr.com/rxpgzn http://prntscr.com/rxph3b
    2) http://prntscr.com/rxphhf http://prntscr.com/rxphp8 , you can disable “Product Added Notification” in Theme options > WooCommerce (Shop) > Shop > Shop page layout, as was done on our demo – https://xstore.8theme.com/product/vegan-friendly-sneakers/
    This bar http://prntscr.com/rxpiec is available on variable products like this one – https://xstore.8theme.com/product/dropped-frill-dress/

    Regards

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