Forum Replies Created

Viewing 30 posts - 43,861 through 43,890 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 12:13

    Would you mind to rate our product:
    https://prnt.sc/d256m6
    https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 09:48

    Hi,

    We disabled JS minify in cache plugin settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 08:57

    No, unfortunately. XStore is PHP theme and does not include any HTML files, besides Theme Options based on the WordPress customizer that saves them to DB. So, if you want to restore the changes you need to find backup of the DB and get that information. Keep in mind that it will restore not just custom CSS but also all the theme options you had.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 07:58

    Hi,

    There are predefined styles for the button when a variation is unselected if you want to change it, use the next custom code:

    .single-product-builder .single_add_to_cart_button.button.disabled:hover {
        background-color: #ad1457;
    }
    .single-product-builder .single_add_to_cart_button.button.disabled {
        opacity: 1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 07:33

    Hi,

    Theme Options > WooCommerce (Shop) > Single product page > Tabs > Tabs type > Default, Reviews Position > Next to tabs, Tabs type > Disable.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 07:26

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 07:23

    Hi,

    1) You are using default Price filter, please check if you have the same problem with a default theme. If the problem is independent of the theme, make sure that any of the additional plugins affect filters.
    2) Sorry, but your request is a bit unclear for me. Please describe it in more detail.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 07:11

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 07:09

    You can test it – https://gtmetrix.com/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 16:02

    Submit the request here – https://www.8theme.com/taskboard/ Our team will discuss it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 15:35

    Hello,

    Have you created a translation for the Wishlist plugin? If so, go to Loco translate > Plugins > YITH WooCommerce Wishlist and click on Sync to update translation files, then you will be able to translate untranslated strings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 14:52

    Here is Custom CSS code:

    .price ins .amount {
        color: #f6be6a;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 14:34

    Clear cache and check one more time – http://prntscr.com/spg4yg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 14:31

    Hello,

    1. Please provide a screenshot.
    2. Describe the problem in more detail, maybe record a video for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 14:12

    Hello,

    WooCommerce > Settings > Shipping > Shipping options > Shipping destination

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 13:38

    Hello,

    Please describe the desired result in more detail with screenshots. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 13:01

    Hi,

    Theme version, in this case, means a number, not the name of the demo version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 12:45

    Theme Options > Header builder > http://prntscr.com/spdmpz http://prntscr.com/spdmxf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 12:33

    Let’s confirm that Shop page is defined here – http://prntscr.com/spdb0j If so, provide URL and temporary wp-admin access, so we can take a closer look at your breadcrumbs settings.
    Or you can use the next code in Theme Options > Theme custom CSS:

    .page-heading {
        background-image: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 12:28

    Hello,

    We would recommend you to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 12:21

    Hi,

    Have you sorted out http://prntscr.com/spd3et ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 12:19

    Yes – http://prntscr.com/spd21t

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 12:17

    Have you translated the mentioned strings for XStore Core plugin? Have you cleared cache?
    Provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 11:26

    Hello,

    Create translation for XStore Core plugin – Loco translate > Plugins > Core > New language > Choose a language + Choose a location – System > Start translating
    Synchronize translation of the theme, and WooCommerce – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 11:23

    Hello,

    Update the theme and Core plugin to latest versions – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ If this doesn’t help, provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 11:17

    The problem will be fixed in the next update of the theme. You can wait for the update (will be released within a week) or provide us with access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 11:13

    Hello,

    First of all, thank you for using our theme and for contacting us.
    Have you installed default WC pages? WooCommerce > Status > Tools > Create default WooCommerce pages

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 09:34

    Hello,

    Do you face the problem on mobile only? Please check how it works via the Chrome browser on your computer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 09:08

    Please see screenshot – http://prntscr.com/sp8y22

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 08:42

    Hello,

    As was mentioned, you can post the request on the Taskboard.

    Regards

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    Viewing 43,890 results - 43,861 through 43,890 (of 68,231 total)
Viewing 30 posts - 43,861 through 43,890 (of 68,231 total)
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