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Viewing 30 posts - 43,831 through 43,860 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 14:10

    Hello,

    Create translation for XStore Core plugin – Loco translate > Plugins > Core > New language > Choose a language + Choose a location – System > Start translating. If some strings still can’t be found, try to update translation for the theme and Wishlist – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 14:06

    Hello,

    First of all, thank you for using our theme and for contacting us.
    We can’t see the screenshot – http://prntscr.com/sqmmn8
    You can upload images here – https://dropmefiles.com/ and provide us with URL or use Lightshot Screenshot tool https://app.prntscr.com/en/index.html – it makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 13:56

    Hello,

    Did you download XStore child theme from our site – https://www.8theme.com/downloads/ ? Does your custom CSS code works from Theme Options > Theme custom CSS but doesn’t work from style.css of the child theme?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 13:46

    Hello,

    Have you activated the theme using a purchase code? Do you use the latest version of Core plugin? If so, contact your hosting provider to fix this problem.
    Make sure that your hosting:
    1. Allows http/https outgoing connects
    2. 136.243.62.35 availability from your source IP address.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 13:37

    Hi,

    Edit page – http://prntscr.com/sqm9cd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 13:35

    Dear,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 11:32

    Hello,

    Add this custom CSS code:

    .single-product-builder form.cart p#wc-stripe-payment-request-button-separator,
    .etheme-sticky-cart #wc-stripe-payment-request-button-separator{
        display: none !important;
    }

    You can use mob-center custom class, for example – http://prntscr.com/sqkn4m

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 11:09

    Hello,

    We’ve disabled One Page Menu option for the mobile menu – https://prnt.sc/sqk5sp Please check the menu now. If you want to use the One page menu you need to use it for both desktop and mobile. Don’t enable it for desktop or for the mobile only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 11:06

    Hello,

    Add this code in Theme Options > Theme Custom CSS > Global custom CSS:

    .product-details {
        display: flex;
        flex-direction: column;
    }
    .product-details .product-title {
        order: 2;
    }
    .product-details .products-page-brands {
        order: 1;
    }
    .product-details .price {
        order: 3;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 10:26

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 09:41

    Hello,

    Provide URL of page where the sidebar should be displayed and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 09:34

    Hello,

    1) Add this code in Theme Options > Theme Custom CSS > Global custom CSS –

    .content-product .st-swatch-popup > .et_st-default-holder ul.st-swatch-size-normal li.type-label > span {
        padding: .3rem;
        font-size: 12px;
    }
    .content-product .st-swatch-popup > .et_st-default-holder ul.st-swatch-size-normal {
        margin-bottom: 6px;
    }

    2)

    .sidebar-widget {
        margin-bottom: 20px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 09:28

    Hello,

    You need to set own 4 products here – https://prnt.sc/sqj2mz + http://prntscr.com/sqj37w

    You need to install Wishlist plugin, go to XStore > Plugin installer. Then set Wishlist page and other settings – https://www.8theme.com/documentation/xstore/plugins/wishlist/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 09:10

    Hello,

    Provide temporary wp-admin and FTP access, we will check why “In category” changes to “In tag”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 08:15

    Hello,

    You can try to combine different elements to achieve the desired result, take a closer look at our Fancy button element – https://prnt.sc/sqicfj
    Also, check elements of Massive Addons plugin – https://massive.mpcthemes.net/ http://prntscr.com/sqicqh

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 08:07

    Hello,

    Add this custom CSS code:

    .custom-info-block br {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 08:03

    Hello,

    Do you use the latest version of Core plugin http://prntscr.com/sqi6s1 ?
    Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check if it fixes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:50

    Hello,

    You need to set border-width – http://prntscr.com/sqi34u

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:47

    Hello,

    Contact your hosting provider to fix the issue, it seems that fonts are just blocked by server settings – http://prntscr.com/sqi1wd
    Then reselect fonts in Theme Options > Typography.
    Also, enable “FontAwesome Support” in Theme Options > Speed Optimization.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:38

    Hello,

    Theme Options > Theme Custom CSS > Global custom CSS – http://prntscr.com/sqhywn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:31

    Hello,

    Please describe in more detail with screenshots what exactly doesn’t work correctly.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:26

    Hi,

    Check your custom CSS code and add }http://prntscr.com/sqhudd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:19

    In this case, change the previous code to

    .sticky-message-on .content-page .woocommerce-message,
    .woocommerce-message, .woocommerce-error, .woocommerce-info, 
    .dokan-info, .dokan-error, .dokan-alert, .dokan-alert-success, 
    .mc4wp-alert, .woocommerce-order-overview-wrapper ~ p{
      background-color: #dc2935 !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2020 at 07:15

    Oh I see, please change this code http://prntscr.com/sqhprc to

    article.content-timeline2 .meta-post-timeline .time-day, article.content-timeline2 .meta-post-timeline .time-mon {
        color: #000 !important;
    }
    article.content-timeline2 .timeline-content .meta-post-timeline {
        border-color: #000 !important;
    }

    > http://prntscr.com/sqhq8s

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 15:36

    If the problem is independent of the theme, we as theme support, can’t help you. Try to disable additional plugins to find out if one of plugin causes the problem, or contact the support of WooCommerce to get assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 15:34

    Hello,

    Provide URL of the product and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 15:03

    Go to Appearance > Themes > install and activate Storefront theme. Test the widget with the Storefront theme and check if the problem disappears.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 13:55

    Add this code in Theme Options > Theme custom CSS:

    .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a {
        text-transform: none;
        font-family: "Aller_Rg";
    }
    .item-design-mega-menu .nav-sublist-dropdown > .container > ul > li {
        margin-bottom: .6rem !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 12:30

    Hello,

    You can create the Mega menu using static block https://youtu.be/f07MBdnFPfk or use custom CSS code to change the styling of the current menu. Provide us with URL of your site, so we can give an example of the code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2020 at 12:18

    Hello,

    Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Fixed Added To Cart Message

    Regards

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    Viewing 43,860 results - 43,831 through 43,860 (of 68,231 total)
Viewing 30 posts - 43,831 through 43,860 (of 68,231 total)
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