Submit the request here – https://www.8theme.com/taskboard/ Our team will discuss it.
Regards
Submit the request here – https://www.8theme.com/taskboard/ Our team will discuss it.
Regards
Hello,
Have you created a translation for the Wishlist plugin? If so, go to Loco translate > Plugins > YITH WooCommerce Wishlist and click on Sync to update translation files, then you will be able to translate untranslated strings.
Regards
Here is Custom CSS code:
.price ins .amount {
color: #f6be6a;
}
Regards
Clear cache and check one more time – http://prntscr.com/spg4yg
Regards
Hello,
1. Please provide a screenshot.
2. Describe the problem in more detail, maybe record a video for better understanding.
Thanks in advance.
Regards
Hello,
WooCommerce > Settings > Shipping > Shipping options > Shipping destination
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Hello,
Please describe the desired result in more detail with screenshots. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
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Hi,
Theme version, in this case, means a number, not the name of the demo version.
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Theme Options > Header builder > http://prntscr.com/spdmpz http://prntscr.com/spdmxf
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Let’s confirm that Shop page is defined here – http://prntscr.com/spdb0j If so, provide URL and temporary wp-admin access, so we can take a closer look at your breadcrumbs settings.
Or you can use the next code in Theme Options > Theme custom CSS:
.page-heading {
background-image: none !important;
}
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Hello,
We would recommend you to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.
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Yes – http://prntscr.com/spd21t
Regards
Have you translated the mentioned strings for XStore Core plugin? Have you cleared cache?
Provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Create translation for XStore Core plugin – Loco translate > Plugins > Core > New language > Choose a language + Choose a location – System > Start translating
Synchronize translation of the theme, and WooCommerce – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Regards
Hello,
Update the theme and Core plugin to latest versions – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ If this doesn’t help, provide us with temporary wp-admin and FTP access.
Regards
The problem will be fixed in the next update of the theme. You can wait for the update (will be released within a week) or provide us with access.
Regards
Hello,
First of all, thank you for using our theme and for contacting us.
Have you installed default WC pages? WooCommerce > Status > Tools > Create default WooCommerce pages
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Hello,
Do you face the problem on mobile only? Please check how it works via the Chrome browser on your computer.
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Please see screenshot – http://prntscr.com/sp8y22
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Hello,
As was mentioned, you can post the request on the Taskboard.
Regards
Hello,
Provide URL, temporary wp-admin, and FTP access.
Regards
Hi,
1) No, default search widget that you can see in the sidebar can’t work in the same way as the search in the header.
2) Yes, it is correct. You can find the theme version via Dashboard > Appearance > Themes > XStore Theme details – http://prntscr.com/sp7p2i
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Hello,
1) As I can see your custom CSS code works – http://prntscr.com/sp7jul Clear cache and check one more time.
2) Describe the situation and the desired result in more detail with screenshots. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Hello,
We can’t access your Dashboard – http://prntscr.com/sp78un Please check. Is there any restriction by ip?
Regards
Hello,
We do not see the problem on your site. Please clear cache/CDN and check one more time. If this doesn’t help, provide us with screenshots and temporary wp-admin access.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Regards
Hi,
1) The mentioned code you can find in Custom CSS for page area – http://prntscr.com/sp6scz
2) Make sure that you added a Title of the button.
3) Custom CSS area should not contain any script code – http://prntscr.com/sp6u9r
Use the next code to change bg color here http://prntscr.com/sp6vtm
.sticky-message-on .content-page .woocommerce-message{
background-color: #dc2935 !important;
}
Regards
Hello,
There is no such possibility, right now.
You can submit the request here – https://www.8theme.com/taskboard/ Our team will discuss it and maybe implement it in one of the next theme updates.
Regards
Hello,
Have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ ? Go to the Dashboard of XStore to see your current values, for example – http://prntscr.com/sp6lb6 Your hosting provider should be able to help you increase the required values.
Let us know if you need any further assistance from our side and which exactly demo version do you want to install.
Regards