We are seeing an ajax error only on mobile when the newletter is active. I am using the header builder though the icon is not visible it is set to launch after a 5 millisecond delay and close forever.
Update the theme and plugins to latest versions – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Clear cache / CDN and check then. If this doesn’t help, try to disable all third-party plugins that do not come bundled with our theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check one more time then.
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