If you already installed the child theme, connect to files via FTP, and do required changes. Do not edit any php files via the WP Dashboard.
If you don’t know your FTP host, FTP login and FTP pass, contact your hosting provider and ask this information.
Once I disabled SG Optimizer plugin – http://prntscr.com/smv39z , so you need to check settings of this plugin to find out which option causes the problem.
Regards
Rose Tyler
Support staff
May 24, 2020 at 15:32
Hello,
1) Theme Options > WooCommerce (Shop) > Shop > Catalog mode > Just Catalog > Off.
2) Sorry, but your question is a bit unclear for me. Could you describe it in more detail with screenshots?
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
I am glad that you sorted out.
Feel free to ask if you have any other questions.
Regards
Rose Tyler
Support staff
May 24, 2020 at 12:38
Hello,
Do you have the problem with our theme only or with a default theme too?
Try to disable all 3-rd party plugins, to make sure that any of the additional plugins doesn’t affect it.
Enable WP debug mode https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Please describe in more detail what do you want to achieve?
Have you installed the child theme via Dashboard or FTP? XStore child theme, that can be downloaded from this page https://www.8theme.com/downloads/ has function.php already. If you need to edit files of the child theme, do this via FTP.
Regards
Rose Tyler
Support staff
May 24, 2020 at 11:14
Hello,
1) I can see only 1 variable product on your site – http://prntscr.com/smrmu2 it has attribute – http://prntscr.com/smrn3l , but the type of it is – http://prntscr.com/smrnjw so – http://prntscr.com/smrnoj Please watch the video one more time and follow it step by step.
2) Have you tried to disable additional plugins? It looks like one of them caused the situation with the cart. Sorry, but we do not provide support for 3rd-party plugins.
Regards
Rose Tyler
Support staff
May 24, 2020 at 10:35
Hello,
As I can see, your products are simple, you need to change the type to “Variable” and set up variations. Please watch this video – https://youtu.be/LgzC4iK-j6A
Regards
Rose Tyler
Support staff
May 24, 2020 at 10:31
You’re welcome!
Regards
Rose Tyler
Support staff
May 24, 2020 at 10:03
Hi,
There is no such possibility by default. You can try to use some additional plugins, but note, that we do not give a guarantee for full theme compatibility with additional plugins.
Separators can be removed using custom CSS code, provide URL, please, and we will give the correct code.
Regards
Rose Tyler
Support staff
May 24, 2020 at 09:30
Hi,
You can use this code to make all menu items same color –
.header-main-menu.et_element-top-level .menu > .current-menu-item > a {
color: #d59371;
}
or provide temporary wp-admin access, so we can take a closer look.
Regards
Rose Tyler
Support staff
May 24, 2020 at 08:49
Hi,
Thanks for letting us know.
We’ll fix this issue soon. Meanwhile, you can close the topic from the sidebar, hover over the topic, and press close.
