Page 1401 – 8theme.com

Forum Replies Created

Viewing 30 posts - 42,001 through 42,030 (of 68,187 total)

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Rose Tyler

Support staff

August 22, 2020 at 10:54

Hello,

I suppose you need to use an additional plugin, contact support of WooCommerce to get some suggestions.

Regards

#248875 Copied In reply to: Help with qr code in template

Rose Tyler

Support staff

August 22, 2020 at 10:11

Hello,

I’ve added demo images for brands. Please clear the cache and check now.
You can add your own brands with images via Dashboards > Products > Brands.

Regards

#248872 Copied In reply to: Problem in importing Niche market theme

Rose Tyler

Support staff

August 22, 2020 at 10:03

Fixed. Please clear cache and check now.

Regards

#248871 Copied In reply to: Sizing Guide – Static Block

Rose Tyler

Support staff

August 22, 2020 at 09:55

Hello,

I do not see mentioned problems on your site. Make sure that you have cleared cache.
Please provide screenshots of problems and temporary wp-admin access. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#248870 Copied In reply to: XStore Core 2.3.9.1 version

Rose Tyler

Support staff

August 22, 2020 at 09:52

On your site in Theme Options, I am gettings 500 Internal Server Error – means there is some Fatal error in PHP script or on the server side. Contact your hosting providers and ask to give you a server error log to check what is wrong.

Regards

#248869 Copied In reply to: WordPress Admin Dashboard stopped working after importing theme demo

Rose Tyler

Support staff

August 22, 2020 at 09:47

Hello,

I do not see the message about outdated files. Is it solved?
Let us know if you need any further assistance.

Regards

#248868 Copied In reply to: Woo Commerce Page Number Problema / Sync with XStore Theme

Rose Tyler

Support staff

August 22, 2020 at 09:42

Hello,

Please provide temporary wp-admin access.

Regards

#248867 Copied In reply to: Breadcrumbs in blog vs single blog post

Rose Tyler

Support staff

August 22, 2020 at 09:40

You’re welcome!

Regards

#248866 Copied In reply to: Error message with plugin

Rose Tyler

Support staff

August 22, 2020 at 09:38

Hi,

I did not face any problem with plugin installation on your site via our Plugin Installer (tested on WZone plugin, now this plugin is disabled).
What exactly plugin you can’t install? Try the manual installation, you can download archives of plugins from this page – https://www.8theme.com/downloads/

Regards

#248865 Copied In reply to: Plugin installation failed

Rose Tyler

Support staff

August 22, 2020 at 09:19

Hello,

Thanks for contacting us.
You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions.
Make sure you placed translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo). Click Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/, continue translation.
Follow this article to translate WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/
Let us know if you need any further assistance.

Regards

#248863 Copied In reply to: Can't translate xStore default language using Loco Translate

Rose Tyler

Support staff

August 22, 2020 at 09:13

Please check one more time – https://prnt.sc/u3wu4u

Regards

#248862 Copied In reply to: Edit Contact Us Contact Form Grid

Rose Tyler

Support staff

August 22, 2020 at 09:11

Hi,

I can’t log in, unfortunately. Please provide URL of the login page and make sure that credentials are correct. Also, provide URL of a product.

Regards

#248861 Copied In reply to: Off canvas cart view when 'add to cart'

Rose Tyler

Support staff

August 22, 2020 at 09:04

Hello,

Thanks for the reply.
This question was passed to our technician team.
Please be patient and do not change access.

Regards

#248860 Copied In reply to: Sizing Guide – Static Block

Rose Tyler

Support staff

August 22, 2020 at 08:55

Hi,

You’re welcome!

Regards

#248859 Copied In reply to: Help me theme wordpress

Rose Tyler

Support staff

August 22, 2020 at 08:54

Hello,

Thanks for using our theme.
You can change the text via translation files of XStore Core plugin. Install Loco Translate plugin, go Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating. Clear cache before checking the frontend, and Loco translate plugin can be disabled.

Regards

#248858 Copied In reply to: Change Shop Now Text on Best Offer Element

Rose Tyler

Support staff

August 22, 2020 at 08:49

You’re welcome!
Have a good day too.

Regards

#248856 Copied In reply to: Disparition du Bouton "ajouter au panier"

Rose Tyler

Support staff

August 22, 2020 at 08:48

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/

Regards

#248855 Copied In reply to: How to insert Favicon in the XStore theme?

Rose Tyler

Support staff

August 22, 2020 at 08:47

Hello,

Please provide URL and temporary wp-admin access.
Describe the problem in more detail.

Regards

#248854 Copied In reply to: Problème mise à jour éditeur de page

Rose Tyler

Support staff

August 22, 2020 at 08:46

Hello,

1) Appearance > Widgets, change titles of widgets.
2) These strings come from the theme, so follow these articles – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
3) Use Loco Translate plugin and check the translation of the theme, XStore Core and WooCommerce plugins.

Regards

#248852 Copied In reply to: Translation issue – semi translated items

Rose Tyler

Support staff

August 22, 2020 at 08:23

Hello,

Thanks for contacting us.
Sometimes when you import demo with a great number of the images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only, for example, https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0 , or do a manual import of the media (Tools > Import > WordPress > using the media file from the Import files folder).
Let us know if you need any further assistance.

Regards

#248851 Copied In reply to: problem importing Marseill 01 demo

Rose Tyler

Support staff

August 22, 2020 at 08:17

Hello,

Theme Options > Header builder > All departments > All Departments Visibility > Opened on hover.

Regards

#248850 Copied In reply to: All Categories Menu above Slider on homepage doesn't collapse

Rose Tyler

Support staff

August 22, 2020 at 08:13

Hello,

It redirects to the login page, and a screenshot of the problem is not available now, so please provide temporary wp-admin access and a new screenshot.

Regards

#248849 Copied In reply to: Visualization of dokan in product

Rose Tyler

Support staff

August 22, 2020 at 08:10

Hello,

I would recommend you to contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/
Let us know if you need any other assistance from our side.

Regards

#248848 Copied In reply to: Woocommerce fatal error

Rose Tyler

Support staff

August 22, 2020 at 08:02

Please set administrator role for the user in Dashboard.
Do you want to change font size for post content on single post page or on blog page?

Regards

#248847 Copied In reply to: Typography will not change for body text of posts

Rose Tyler

Support staff

August 22, 2020 at 07:17

Hello,

Provide URL of the mentioned product and temporary wp-admin access, so we can take a closer look.

Regards

#248846 Copied In reply to: Unable to add products to cart

Rose Tyler

Support staff

August 21, 2020 at 14:36

Hello,

Thanks for using our theme.
Make sure that “Just Catalog” option is disabled in Theme Options > WooCommerce (Shop) > Shop > Catalog Mode.

Regards

#248799 Copied In reply to: Disparition du Bouton "ajouter au panier"

Rose Tyler

Support staff

August 21, 2020 at 14:33

Hello,

Make sure that the mentioned strings are translated for the XStore Core plugin.
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

#248798 Copied In reply to: Translation issue – semi translated items

Rose Tyler

Support staff

August 21, 2020 at 14:30

Hello,

[woocommerce_order_tracking]
For example, https://xstore.8theme.com/track-order/ https://prnt.sc/u3i7vb

Regards

#248797 Copied In reply to: How to Update order tracking form & how to connect with website?

Rose Tyler

Support staff

August 21, 2020 at 14:21

Hi,

Thanks for contacting us.
You can use 1 license for both dev and production sites, 1 license allowed for the same project, no matter how many copies of that project you have.
Read more – https://themeforest.net/licenses/terms/regular
If you do not need the theme on a site, just deactivate it – https://prnt.sc/u3i09e
Let us know if you need any further assistance.

Regards

#248796 Copied In reply to: Activated Theme on Wrong WordPress Site

Rose Tyler

Support staff

August 21, 2020 at 13:51

Hello,

Thanks for contacting us.
1) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Ajax Product Pagination > Off.
2) Theme Options > Header builder > delete Newsletter element from the header content.

Regards

#248792 Copied In reply to: Pagination is not working properly
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42,001–42,030 of 68,187 posts

Viewing 30 posts - 42,001 through 42,030 (of 68,187 total)

← 1 2 3 … 1,400 1,401 1,402 … 2,271 2,272 2,273 →

Forum Replies Created

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