• 

  amahol

  Participant

  August 22, 2020 at 00:56

  For some reason, I am unable to add products to cart, see image attached

  Please, contact administrator
  for this information.

  #248844 Copied Theme version: 1

  3 Answers

  

  Rose Tyler

  Support staff

  August 22, 2020 at 07:17

  Hello,

  Provide URL of the mentioned product and temporary wp-admin access, so we can take a closer look.

  Regards

  #248846 Copied
  

  amahol

  Participant

  September 10, 2020 at 01:27

  Hello,

  I can’t seem to add any product at all to the cart. Please see image.

  🙁

  Please contact administrator
  for this information.

  #250988 Copied
  

  Rose Tyler

  Support staff

  September 10, 2020 at 08:10

  Hello,

  Is it a variable product? Make sure that the product was created correctly https://docs.woocommerce.com/document/variable-product/
  We can’t find our reason for the problem just by screenshot, so provide temporary wp-admin access, please. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete the account once all questions will be solved.

  Regards

  #251003 Copied