Woo Commerce Page Number Problema / Sync with XStore Theme

9 replies3 participantsUpdated by Rose Tyler

  • Avatar: Karen Moreira
    Karen Moreira
    Participant

    Hello,

    After updating the theme and the woo commerce plugin, they have some compatibility errors.

    1) The message bellow is displayed on the wordpress panel, but the theme is already in its last update:

    “Your theme (XStore Child) contains copies of outdated WooCommerce template files. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Correction suggestions:

    Update your theme to the latest version. If no updates are available, contact the author of your theme asking about compatibility with the current version of WooCommerce.
    If you copied a template file to change something, then you will need to copy the new version of the template and apply the changes again.”

    2) The product pages have navigation problems with the page numbering.

    For example, if you are accessing page 1 and advance to page 2, the bookmark continues to appear as it is on page 1 and does not allow you to go to any other page, not even page 3.

    See attached prints.

    This error started when I updated the theme. Therefore, I believe that item 1 is related to item 2.

    How to proceed?

    Can you access my website and resolve this directly? I will send the login and password in private.

    Thank you.

    Please, contact administrator
    for this information.
    #248626 Copied Theme version: 6.3.9.2 WooCommerce version: 4.4.1

    9 Answers

    Avatar: John Holden
    John Holden
    Participant

    Hi,

    1. Please update theme to latest version.

    2. Admin credential is incorrect, please check again

    Regards,
    Hung PD

    #248635 Copied
    Avatar: Karen Moreira
    Karen Moreira
    Participant

    Hello,

    The theme is already at the latest version.

    Please check the credentials now.

    Please contact administrator
    for this information.
    #248740 Copied
    Avatar: John Holden
    John Holden
    Participant

    Hi,

    It is working for me https://prnt.sc/u392h1

    Regards,
    Hung PD

    #248762 Copied
    Avatar: Karen Moreira
    Karen Moreira
    Participant

    Ok, this item is resolved.

    But the first item, regarding the messagem, persists.

    Can you check that message? The compatibility of plugins from woocommerce with the theme.

    Regards

    #248838 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    I do not see the message about outdated files. Is it solved?
    Let us know if you need any further assistance.

    Regards

    #248868 Copied
    Avatar: Karen Moreira
    Karen Moreira
    Participant

    Hello there,

    This problem is not solved! I still have this issue of page navegation, page filters, and every command in that first page regarding filters or page navigation doesn’t work.

    “The product pages have navigation problems with the page numbering.

    For example, if you are accessing page 1 and advance to page 2, the bookmark continues to appear as it is on page 1 and does not allow you to go to any other page, not even page 3.”

    My theme and plugins are 100% updated.

    See the problem here:

    https://raylay.com.br/product-category/todascategorias/biquinis/

    Thanks

    Please contact administrator
    for this information.
    #281842 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Sorry for the delay in answering and thanks for the reply.
    Fixed. Please clear cache and check pagination now.
    Let us know if you need any further assistance.

    Regards

    #282036 Copied
    Avatar: Karen Moreira
    Karen Moreira
    Participant

    Hello there,

    The navigation problem was solved, thanks.

    But appears two box in my page with loren ipsum texts. Please do not add any new information at the page.

    Can you remove these two blocks?

    FREE WORDLWIDE DELIVERY and 24/7 SUPPORT CENTER

    Regards

    #282169 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Check now.

    Regards

    #282170 Copied

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