Hello,
Make sure that XStore Core plugin is activated.
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Make sure that XStore Core plugin is activated.
Provide temporary wp-admin and FTP access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme.
Please provide screenshots for better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
Also, provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.
Regards
Hello,
Here is what I can see on your checkout page – https://prnt.sc/u5gzlz
Please clear cache and check one more time, check via another browser, describe in more detail what should be done to recreate the problem.
Regards
Hello,
As I can see, you installed Elementor version demo content, so WPBakery Page Builder and GMAPS plugins can be disabled.
Do you plan to sell products from Amazon? If not, disable WZone plugin also.
About static blocks, you need to enable Elementor for them – https://prnt.sc/u5gx9l , then you will be able to edit content.
Regards
Hello,
Please submit new topics for new questions.
1) Oh I see, add this code also:
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
2) https://prnt.sc/u5gq3b
3, 4) These strings come from XStore Core plugin.
Provide temporary FTP access, so we can take a closer look at the problem.
Regards
Hello,
Sorry for the delay in answering.
Add the next custom CSS code:
.wpcf7-form ::placeholder {
text-align: center;
}
There is no mentioned possibility for the error messages.
Regards
You’re welcome!
Regards
I can’t log in – https://prnt.sc/u5fw3w
Theme Options > Typography > Blog > Post Entry > Font size
or add the next code in Theme Options > Styling > Custom CSS:
article.blog-post .content-article p {
font-size: 15px;
}
Regards
You’re welcome!
Regards
Hello,
Theme Options > Header builder > Cart > Mini-Cart Type > Off-Canvas, then disable the “Fixed add to car message” option and check the adding to cart.
Regards
Dear,
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Could support of the plugin check the problem more deeply and give some tips on what exactly can be the reason and how to fix?
Provide URL of your site, temporary wp-admin, and FTP access, so we can check what can be done from our side.
Regards
Hello,
Add the next custom CSS code:
.et-mini-content .menu li:nth-child(2) {
padding-top: 0;
}
.et-mini-content .menu li:first-child {
display: none;
}
Regards
Hello,
Thanks for using our theme.
Shop and Blog are archive pages (for products/posts) and can’t be imported using “Page Importer for WPBakery”.
Please read these articles – https://docs.woocommerce.com/document/woocommerce-pages/
https://www.8theme.com/documentation/xstore/troubleshooting/blog-page/
Let us know if you need any further assistance.
Regards
Hi,
Sorry for the delay in answering.
You can submit a request here – https://www.8theme.com/taskboard/
Regards
You’re welcome!
Regards
You’re welcome!
Changes were done in scripts. The fix will be included in the next theme update also.
Regards
Hello,
We have copied headers/header-structure-1 to your child theme and replaced our search with widget’s one http://prntscr.com/u4to7x
+ we have added custom css in your child-theme/styles
http://prntscr.com/u4tonx
Regards
Hello,
Thanks for using our theme.
Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
Regards
Hello,
As I can see, the plugin is activated still. Please check one more time, do not forget to clear CDN / browser cache after the disabling before checking the result.
If you need further assistance with the header menu problem, provide temporary FTP access.
Regards
Why do you think that code from Theme Custom CSS areas will be lost?
https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-translation-files-sharing/ – thanks in advance.
Regards
Hello,
Thanks for contacting us.
1) Clear cache and check one more time.
Provide temporary wp-admin access and screenshots of the problem.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
2) https://prnt.sc/u4gm0v https://prnt.sc/u4gm51
Regards
Hello,
Use the next code:
.etheme-sticky-cart .stock {
display: none;
}
Change your code for the button – https://prnt.sc/u4gjpa
Regards
Hi,
1, 3) Have you activated an additional plugin for the Quick view?
2) Theme Options > WooCommerce (Shop) > Shop elements > Quick view
3) Add this code in Theme Options > Theme Custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
4) Please provide a screenshot + temporary wp-admin access.
Regards
XStore theme doesn’t have a separate registration page. We use default woocommerce registration that works on the my-account page.
Regards
Hello,
Loco Translate provides in-browser editing of WordPress translation files.
Regards
You’re welcome!
Regards
Hello,
Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check then.
If this is not a plugin issue, add the next custom CSS code:
.header-main-menu.et_element-top-level .menu > li.current_page_item > a:before {
width: 100%;
left: 0;
right: auto;
}
body:not(.home) .menu-items-underline .menu > li.current-menu-item > a:before {
width: 0;
}
Regards
Hello,
In this case, there is no possibility to make the top bar fixed, sorry.
Regards
Hello,
Provide URL, temporary wp-admin, and FTP access.
What demo version do you want to import?
Regards