Rose Tyler

You’re welcome!
Have a nice day.

Regards

Hello,

Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

Regards

Hello,

Thanks for contacting us.
Update the theme to the latest version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards

Hello,

Provide FTP access also.
We did not get a report about the problem with the “reply button” before, so, please, let us know what browser and device do you use?

Regards

I can see this strange situation on your Home page, but for example, Services page can be edited.
Try to create a new page with the desired content and set it as Home via Settings > Reading.
To troubleshoot problem with the current Home page, try to disable all 3rd party plugins. Try to enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Let us know results and provide FTP host, FTP login, FTP pass, FTP port.

Regards

Hi,

Popup login form does not support autocomplete and it’s off but Chrome that has a glitch with the autocomplete off and just ignores it.

Regards

Can’t access Dashboard still – https://prnt.sc/u7fepu
We need FTP host, FTP login, FTP pass, FTP port.

About cart, make sure that you have installed default WC pages – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

Hello,

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Do you have any limits for connections from other countries?
What FTP host and port should be used?

Regards

Hi AAQ,

If you face the same error with the auto-update https://prnt.sc/u7dmcs , follow next steps – https://prnt.sc/u7dmtm
Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ The theme can be updated via FTP.

Regards

Hello,

Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
If this is independent of plugins provide temporary wp-admin and FTP access.

Regards

Hello,

Try to add this custom CSS code:

.elementor-widget-dokan-store-info .elementor-icon-list-items a > span {
    display: none !important;
}
.elementor-inner-section {
    border-left: none !important;
}

Regards

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Please read this topic https://www.8theme.com/topic/not-able-to-find-home-default-red-demo/

Regards

Hi,

You’re welcome!

Regards