You’re welcome!
Please note that additional customization in files is outside the scope of our basic support.
Regards
Hello,
Make sure that you have cleared all cache after the update.
Provide URL, temporary wp-admin, and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
You’re welcome!
Please note that additional customization in files is outside the scope of our basic support.
Regards
You’re welcome!
Regards
You’re welcome!
Regards
Did you rename the theme folder to make it work? If so, then our plugin will not be able to do this due to permissions on client’s servers.
Provide temporary wp-admin access, so we can take a closer look.
Regards
Products element has this option – https://prnt.sc/u6p7hz , but there is a bug with it. We will fix it in the next theme update.
Regards
Hi,
There is no such possibility, by default.
Regards
Hello,
Please provide temporary wp-admin and FTP access.
Regards
Hello,
Add the next code in Theme Options > Theme Custom CSS:
.single-product .product_meta .products-page-cats,
.single-product .product_meta .tagged_as {
display: none;
}
Regards
Hello,
Thanks for the request. Please describe it in more detail.
Regards
Hi,
Appearance > Widgets > PreFooter area
Regards
Hello,
YITH > Wishlist > Add to wishlist options > https://prnt.sc/u6o050 https://www.8theme.com/documentation/xstore/plugins/wishlist/
Regards
Hello,
Thanks for contacting us.
You need to enable the Elementor for static blocks – https://prnt.sc/u5zurr , then go to edit Prefooter static block using the Elementor https://prnt.sc/u6n3vf
If you want to use the latest version of Elementor plugin, you need to update the theme and XStore Core plugin –
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Add the next code in Theme Options > Custom CSS:
.et_b_header-menu.et_element-top-level .item-design-mega-menu {
position: static;
}
.et_b_header-menu.et_element-top-level .item-design-mega-menu .nav-sublist-dropdown:not(.nav-sublist) {
right: 0 !important;
left: 0 !important;
margin: 0 !important;
width: 100%;
}
Regards
Hello,
Thanks for using our theme.
Problem was caused by WooZone plugin. Do you plan to sell products from Amazon that you installed that plugin?
If you are using WPBakery Page Builder, Elementor plugin can be disabled.
https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
Regards
Add this custom CSS code:
.et_b_header-search .ajax-results-wrapper {
z-index: 10001;
}
Regards
You’re welcome!
Regards
Hello,
Try to disable “Ajax Product Pagination” via Theme Options.
Regards
Please provide URLs of the mentioned products.
What exactly result do you want to achieve?
Regards
Hello,
Yes, you need to click on “Update” button to be able to see changes on the frontend. It is independent of our theme, this functionality comes from WooCommerce.
Regards
You’re welcome!
Regards
I’ve imported pages from electron01 version. Please check.
Also, watch this video – https://youtu.be/wkIKN2IyEZI
Go to Appearance > Menus and delete duplicate links.
Regards
Add the next code also
.sidebar-widget > ul.product-categories > li:last-child > a {padding-bottom: 6px;}
reorder categories https://prnt.sc/u68m6p + https://prnt.sc/u68ljm
Regards
Hello,
Try to add the next code in Theme Options > Theme Custom CSS:
.menu-items-underline .menu>li>a:before {
bottom: 9px;
height: 3px;
opacity: .5;
}
Regards
Delete map element from the page content – https://prnt.sc/u68dxn
Regards
You’re welcome!
Regards
You’re welcome!
Regards
I’ve checked the import file, and everything is fine.
You need to turn on debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Also, check server error log. Let us know the result.
Regards
Please provide URL of your site.
Regards
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