Translate - by Backes1 - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: Backes1
    Backes1
    Participant
    August 14, 2020 at 02:15

    Could you please help me to find where to translate this block
    https://prnt.sc/tza7uq
    it was translated before some updates. Now its impossible to find the place to translated this block. I would apreciatte your help!

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2020 at 07:51

    Hello,

    Please re-upload files of XStore Core plugin – https://www.8theme.com/downloads/ via FTP, then sync translation of the plugin https://xstore.helpscoutdocs.com/article/103-translation-files-update and you will be able to translate mentioned strings.
    Sorry for the inconvenience.

    Regards

    Avatar: Backes1
    Backes1
    Participant
    August 14, 2020 at 11:00

    Rose, re-uploading all files again i will need to translate all theme sections again?

    Avatar: Backes1
    Backes1
    Participant
    August 14, 2020 at 11:07

    on my pc browser is not translated https://prnt.sc/tzhggr

    on my cell phone is https://prnt.sc/tzhggr

    I am afraid it will be necessary to translate all plugin and theme sections. That is impossible right now.

    Avatar: Backes1
    Backes1
    Participant
    August 14, 2020 at 11:25

    sorry, correct image link showing it is translated on my cell phone https://prnt.sc/tzhsxy

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 14, 2020 at 18:05

    Hello,

    We have checked the site and don’t see the issue http://prntscr.com/tzp7d0
    Clear browser cache.
    Regards

    Avatar: Backes1
    Backes1
    Participant
    August 28, 2020 at 11:28

    Hi Olga,
    same problem again!
    That my account side bar still not translated. All plugin, theme and child theme is translated.
    You can check it seeing that account section maximized!
    https://prnt.sc/u7emw2
    https://prnt.sc/u7epap

    cache is cleared!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2020 at 12:29

    Hello,

    Could you, please, go to Plugins > disable and remove XStore Core plugin, then go to XStore > Plugin Installer > install it again. Check the translation after that. If it doesn’t help then provide us with access to your Dashboard.

    Regards

    Avatar: Backes1
    Backes1
    Participant
    August 29, 2020 at 16:39

    Hi Rose,
    Yes, working now! Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 30, 2020 at 08:19

    Hello,

    You’re welcome!

    Regards

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