Style editor not saving changes (Logo, Header, fonts)

This topic has 8 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: DannyKass
    DannyKass
    Participant
    August 25, 2020 at 12:13

    – Change of the logo doesn’t appear on the homepage (it keeps the original child theme import logo), yet the change shows on other pages.
    – Other pages show completely different fonts and headers from homepage.

    Cache Cleared
    Running child theme Organic-Cosmetics

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2020 at 12:56

    Hello,

    Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

    Regards

    Avatar: DannyKass
    DannyKass
    Participant
    August 25, 2020 at 18:25

    Thank you, I removed other headers and kept the default header. It seems like this resolved the issue with the header.
    Any advice on fonts being different from the hompage on other pages, including the header?

    Avatar: John Holden
    John Holden
    Support staff
    August 26, 2020 at 06:00

    Hi,

    Please send:

    – Screenshots of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: DannyKass
    DannyKass
    Participant
    August 28, 2020 at 07:52

    Replied

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2020 at 10:00

    Thanks for the screenshots.
    We can’t access your Dashboard. Is there any restriction by IP?
    Provide temporary FTP access also.

    Regards

    Avatar: DannyKass
    DannyKass
    Participant
    August 28, 2020 at 10:31

    Sent

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2020 at 12:09

    Can’t access Dashboard still – https://prnt.sc/u7fepu
    We need FTP host, FTP login, FTP pass, FTP port.

    About cart, make sure that you have installed default WC pages – https://docs.woocommerce.com/document/woocommerce-pages/

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.