Hello,

As mentioned on your screenshot the WooCommerce plugin detects 0 also.
Our theme doesn’t affect it, by default, XStore just read and show the value.
This value may be changed via .htaccess or wp-config.php or your child theme.
You are using not a standard version of PHP https://prnt.sc/ueyvh2 , so function that takes the value ini_get( ‘max_execution_time’ ) can work incorrectly, or there is another reason. Maybe you are using a plugin that affects Max execution time.
You can re-check the value using this plugin https://wordpress.org/plugins/wp-system-info/ https://prnt.sc/ueyzlv
I would recommend contacting the support of your hosting provider to get assistance with this.

Regards

Hi,

Fixed. Clear cache and check now.

Regards

Hello,

Thanks for using XStore.
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , contact your hosting provider, and ask for help with the speed issue. Let us know if any assistance will be needed from our side.
As I can see pages can be edited. What exactly you can’t change?

Regards

Yes, create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
As you mentioned, the site has not bad results via gtmetrix. Where and when do you face the slow connection? Describe the problem in more detail.

Regards

In this case, we are waiting for your FTP access. Contact your hosting provider and ask FTP host, FTP login, FTP pass, FTP port.

Regards

Hello,

Sorry for the delay in answering.
1) There is no such possibility, unfortunately. You can maybe find a plugin that can provide this functionality, but we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
2) Thanks for screenshots. Provide FTP access also. Contact your hosting provider and ask FTP host, FTP login, FTP pass, FTP port.

Regards

You need to click on the Update Cart button to apply changes https://prnt.sc/uetogr , it works in the same way on our demo https://xstore.8theme.com/cart/

Regards

Hello,

Thanks for using our theme.
1. It is possible using custom CSS code. Provide URL of the site, so we can give you correct code.
2. Create content of the area using static block, edit the content of the block using page editor – https://prnt.sc/uet7p1 or https://prnt.sc/uet83e

Regards

Hello,

Have you contacted the support of the plugin? Buttons can be added when a default theme is activated?

Regards

Hello,

Could you provide URL and temporary wp-admin access from site where our theme is installed? We will check the speed problem more deeply, and do our best to help you.

Regards

Hi,

We did not test this plugin with our theme and we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Does this plugin work fine when a default theme is activated on your site? How exactly the plugin should work? Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Every demo version of our theme is compatible with these plugins. Deleting one plugin and installing another should be fine, but you can contact support of WCFM plugin to make sure.

Regards

You’re welcome!

Regards

Hello,

Thanks for the screenshots.
Have you find “Translate texts in admin screens” link and followed steps mentioned in the previous reply?
Please provide temporary wp-admin access.

Regards

Hello,

1. https://prnt.sc/uer0k8 – new versions are available.
We do not have such problem on our test site, please do the next test:
– try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins , and check the post category page then.
Clear all cache before and after disabling plugins.
If the problem is independent of plugins and persists even with the latest version of the theme, provide temporary FTP access.
2) Where do you see this option in the theme? Please provide a screenshot.

Regards