Hello,
I do not see the problem on your site, even on your screenshot fonts are the same, isn’t it?
Please describe the desired result in more detail.
Regards
Hello,
Please provide a screenshot for a better understanding what exactly description do you mean.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Regards
Hello,
I do not see the problem on your site, even on your screenshot fonts are the same, isn’t it?
Please describe the desired result in more detail.
Regards
Hi,
If you want to show upsell products in the sidebar on the single product page, you do not need to use any element or widget, just specify these products https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/ and select the location via Theme Options.
Regards
Hello,
Try to re-select font in Theme Options > Typography, then clear cache and check.
Regards
Hello,
About Instagram, you need to re-connect your account as Business one, because for the personal one counts of comments and links can’t be shown https://prnt.sc/uecyd7 https://prnt.sc/ueceuq
About the mobile panel, make sure that you added Custom Link.
Regards
Check the search now, we have disabled search by SKU via Theme Options. If you want to use the search by SKU, change these SKU https://prnt.sc/uecl22 , they should not be the same as the product title.
Regards
Unfortunately, there is no such option by default. It’s possible to implement only by additional customization in files which is outside the scope of our basic support.
Try to set Default Form Values – https://prnt.sc/uecska and check how it works then.
Regards
Hi,
Please check now. We’ve added custom CSS code.
Regards
Feel free to ask if you have any other questions.
Regards
Hello,
Provide temporary wp-admin and FTP access to the site where do you have this problem, so we can take a closer look.
Regards
Hi,
Please check this topic https://www.8theme.com/topic/plz-help-me-i-want-display-value-sales-display-change-to-icon-sales/
Regards
Hello,
I do not see the problem on your Home page – https://prnt.sc/ueb8ti Have you solved it?
Is there anything else I can help you with?
Regards
Clear cache and check now.
child-theme/woocommerce/single-product/title
css in customizer (http://prntscr.com/ueb2cv)
Regards
Hello,
Theme Options > Typography > Breadcrumbs > Page heading title > Text Transform
Regards
1. Update the theme and Core plugin, clear cache, and check then.
2. The header builder uses the default WC My account menu. WooCommerce > Settings > Accounts & Privacy > Account endpoints.
Regards
Hello,
Could you provide screenshots of the problem?
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Try to enable Site Preloader in Theme Options.
Regards
Hello,
We’ve released a new update. Please update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and XStore Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then sync translation files https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
The problem with translation should be fixed.
Do not forget to clear cache.
Regards
Hello,
Sorry for the delay in answering.
You need to select Site Language in Dashboard > Settings > General.
Go to Plugins > disable and remove XStore Core plugin, then go to XStore > Plugin Installer > install it again. Continue translation fo the plugin.
Regards
Hello,
Please provide URL of your site.
Regards
Hello,
Page speed depends on many factors: theme optimization, number of plugins that you use, server settings, CDN etc https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ We don’t have advanced site optimization experts because individual site optimization is outside the scope of our support. If you need help with the individual site optimization you may contact our partners who specialized on this – WPKraken team.
Regards
Hello,
Could you, please, go to Plugins > disable and remove XStore Core plugin, then go to XStore > Plugin Installer > install it again. Check the translation after that.
Regards
Hello,
Yes, you need to edit Content in Text tab, it is not a bug https://prnt.sc/ue99tq
https://www.8theme.com/topic/unable-to-update-to-xstore-7-0/
Regards
Hello,
Thanks for using our theme.
First of all, we would be grateful if you use English to avoid problems with the misunderstanding of your language. Be use translator but it does not always translate well.
Please check this topic – https://www.8theme.com/topic/unable-to-update-to-xstore-7-0/
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
You’re welcome!
Regards
I’ve edited your Portfolio page, as was mentioned earlier. Please check – https://matthewarnn.com/gallery/
Regards
As I can see, your Blog page is not selected https://prnt.sc/ue8qt9 https://www.8theme.com/documentation/xstore/troubleshooting/blog-page/
Regards
Hi,
This shortcode comes from the WooCommerce plugin, so I would recommend you contact the support of the plugin.
Regards
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