Problem with the product slider - by d9a12s

This topic has 12 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: d9a12s
    d9a12s
    Participant
    September 8, 2020 at 00:56

    I have a problem with the product slider, it doesn’t appear at all. The imagenes are display in the list way.

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2020 at 08:12

    Hello,

    Thanks for using our theme.
    Try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins , and check how it works then.
    If the problem is independent of plugins, provide temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

    Regards

    Avatar: d9a12s
    d9a12s
    Participant
    September 9, 2020 at 04:24

    I send you the info in the private area i try disable the plugins but it didn’t work.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 9, 2020 at 14:43

    Hello,

    I do not see the problem on your Home page – https://prnt.sc/ueb8ti Have you solved it?
    Is there anything else I can help you with?

    Regards

    Avatar: d9a12s
    d9a12s
    Participant
    September 9, 2020 at 19:20

    The problem is in the products here is a link
    https://orun-osupa.com/product/woo-logo-3/ in all the products I have the same problem.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2020 at 11:13

    Theme Options > Single product > Enable slider for gallery images https://prnt.sc/uetufq

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 10, 2020 at 13:12

    Is there anything else I can help you with?
    Could you change the rating for the Royal on ThemeForest?

    Regards

    Avatar: d9a12s
    d9a12s
    Participant
    September 10, 2020 at 17:25

    Thanks for the support

    Avatar: d9a12s
    d9a12s
    Participant
    September 10, 2020 at 21:47

    I´m sorry but I jave one last question
    How can I edit the tab of Returns& Delivery that appear in each product?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2020 at 10:05

    Hello,

    Theme Options > Single product > Custom tab https://prnt.sc/uffiwl

    Regards

    Avatar: d9a12s
    d9a12s
    Participant
    September 15, 2020 at 00:30

    Thanks I’m sorry to bother but where can I edit the footer?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 15, 2020 at 13:49

    Hello,

    Watch the video tutorial https://youtu.be/KWAQRXZXsaw
    Edit footer using WPBakery page builder and Static Blocks.

    Regards

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