Rose Tyler

Have you checked plugins? Could you provide FTP access?
There is no possibility to change the Account menu, this option is deprecated and doesn’t work.

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Hello,

Theme Options > Single product > Custom tab https://prnt.sc/uffiwl

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Hi,

Please provide temporary wp-admin and FTP access.

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Hi,

Please see screenshots – https://prnt.sc/uff06w https://prnt.sc/uff0bw https://prnt.sc/uff0hp https://prnt.sc/uff0r9
Watch this video about variation swatches – https://youtu.be/LgzC4iK-j6A

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The scroll be will be increased in the next theme update.
Add elements into the header, then you will see elements from the end of the bottom bar > add the requested element (search) and delete unrequited.

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Hi,

Provide URL of the product and temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete the account once all questions will be solved.

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Hi,

Try the next custom CSS code:

.site-header .et-close svg {
    stroke: #a52a2a;
    stroke-width: 3px;
}

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Hello,

Please check wp-admin access – https://prnt.sc/ufe3rm
You are using Elementor plugin, so just disable the GMAPS plugin.
What do you mean by “not working”? Please describe it in more detail. have you added products on the site?

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Hello,

I would recommend you to contact WooCommerce about this.

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Hello,

Thanks for contacting us.
Please do not change access, we’ll let you know once it will be fixed.
If you have any other questions, submit a new topic.

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Add the next code in Theme Options > Theme Custom CSS > Global custom CSS:

.col-sm-6.footer-copyrights {
    width: 100% !important;
    text-align: center;
}
.col-sm-6.footer-copyrights-right {
    display: none;
}

Regards

Hello,

As mentioned on your screenshot the WooCommerce plugin detects 0 also.
Our theme doesn’t affect it, by default, XStore just read and show the value.
This value may be changed via .htaccess or wp-config.php or your child theme.
You are using not a standard version of PHP https://prnt.sc/ueyvh2 , so function that takes the value ini_get( ‘max_execution_time’ ) can work incorrectly, or there is another reason. Maybe you are using a plugin that affects Max execution time.
You can re-check the value using this plugin https://wordpress.org/plugins/wp-system-info/ https://prnt.sc/ueyzlv
I would recommend contacting the support of your hosting provider to get assistance with this.

Regards

Hi,

Fixed. Clear cache and check now.

Regards

Hello,

Thanks for using XStore.
Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ , contact your hosting provider, and ask for help with the speed issue. Let us know if any assistance will be needed from our side.
As I can see pages can be edited. What exactly you can’t change?

Regards

Yes, create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
As you mentioned, the site has not bad results via gtmetrix. Where and when do you face the slow connection? Describe the problem in more detail.

Regards