Hello,
Plugins can’t be activated using code from the theme. Please read these articles – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Plugins can’t be activated using code from the theme. Please read these articles – https://www.8theme.com/documentation/docs/activation-and-purchase-codes/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Please read our docs – https://8theme.com/demo/docs/woopress/Troubleshooting/How_to_speed_up_my_website
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Hello,
Thanks for using our theme.
Theme Options > Header builder > edit the header, or provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
You’re welcome!
Have a nice day.
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
Try to activate now.
Regards
Hello,
Please provide temporary wp-admin access.
What page builder do you use? Do you have the problem on 1 page only? Provide URL of that page.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
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Hello,
Theme Options > WooCommerce (Shop) > Shop > Catalog mode > Just Catalog >Off.
WooCommerce > Status > Tools > Create default WooCommerce pages
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Hello,
Thanks for using our theme. Try to activate it now.
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You are using old version of php – https://prnt.sc/ux6hkd , update to PHP 7.2 and the problem will be fixed.
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Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
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Hello,
Do you use WPBakery or Elementor?
Your site under maintenance mode, so we can’t check it.
Regards
Hello,
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme.
Please provide temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Sorry for the delay in answering.
In this case, I would recommend you to contact the support of the Rev Slider plugin.
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Hello,
Please provide URL and temporary wp-admin access.
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Hello,
Please check how it works with a default WC theme activated – Storefront. If the situation is independent of the theme, contact support of WooCommerce to get assistance.
Regards
Hi,
We did not test such plugins officially with our theme, so we can’t give you a solid recommendation.
Regards
Hello,
Looks like you are using an additional plugin to add the popup.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Try to disable Add To Cart With Quantity (Simple Products) in Theme Options > WooCommmerce (Shop) > Shop > Products style, clear cache and check. Try to disable “AJAX Add To Cart For Simple Products” in Theme Options > WooCommerce > Single product page > Single product layout.
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Hello,
Theme Options > Header builder > delete widgets from Connection block.
Edit page with Elementor – https://prnt.sc/ux2c8t
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Hi,
I’ve created translation for XStore Core plugin. You need to manually translate strings, that are visible on the frontend, for the theme and Core plugin.
Menus can be changed via Appearance > Menus.
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Hello,
Please provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.
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Hello,
Please clear cache and check now.
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Hello,
There is no need in static blocks. Olga just re-save settings (Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Location Of Upsell Products > Sidebar). Once you select Up-sell and cross-sell for product, they will be displayed automatically.
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Hi,
Please watch this video – https://youtu.be/BpeXfzNwkOc , edit the header, and change color (WCAG Color) in Main header settings.
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Hi,
Please check our docs – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
We did not officially test plugins for social login and Youzer with our theme so cannot provide you with a solid suggestion, but, you can try to use this one https://wordpress.org/plugins/yith-woocommerce-social-login/
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Hello,
Follow these screenshots – https://prnt.sc/ux0b55 > https://prnt.sc/ux0b7e > https://prnt.sc/ux0bby > https://prnt.sc/ux0beo > https://prnt.sc/ux0bgv
Connect to your server via FTP software (FTP access you can get from your hosting provider) , and upload the file into wp-content/languages/themes/ folder.
Dashboard > Settings > General > set Site language. Go to Loco Translate > Themes > XStore > click on French translation > click on Sync button > Save > continue trasnlation.
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
As I can see, you have translation files of the theme with an incorrect name, and they are placed into the incorrect folder, right now – https://prnt.sc/ux0dbc If you do not want to lose translation after every theme update, save xstore-fr_FR.mo file into wp-content/languages/themes/ folder.
Regards
Hello,
1) Add custom classes like – https://prnt.sc/ux07an
, then add the next code in Custom CSS for desktop area (Theme Options):
.footer-column-1, footer-column-4 {
width: 30% !important;
}
.footer-column-2, footer-column-3 {
width: 20%;
}
2) The width on different devices, you can change via Responsive options – https://prnt.sc/ux07vt
Regards