Rose Tyler

Hello,

Thanks for using XStore.
We’ve reset the limit from our side, try to activate the theme now.

Regards

Hello,

Make sure that Mail function is enabled on your server. Contact your hosting provider and check mail logs, make sure that the mail function works fine from the server side.

Regards

Please provide FTP access.

Regards

Hi,

Thanks for the access. Our technicians will give a reply after the weekend. Please be patient.

Regards

Hello,

I can see Instagram images on your site – https://prnt.sc/uwk2d8
Do you mean displaying in the editor? It is normal, right now, maybe this behavior will be changed in next updates, just click on pencil to edit settings of the element https://prnt.sc/uwk2nl , and do not forget to clear cache – https://prnt.sc/uwk3bz

Regards

Hello,

Are you talking about an additional plugin?
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
Describe the problem in more detail, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

Hello,

Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.

Regards

Hello,

Try to use the next code:

.et-menu-list .item-title-holder a {
    padding: 0 12px 14px;
}
.et-menu-list .subitem-title-holder a {
    padding: 0 12px 14px;
}

Regards

Hello,

Could you, please, record a video of the problem?
Try to enable “Hover buttons on mobile” via Theme Options, clear cache, and check one more time.
Provide temporary wp-admin access.

Regards

Hello,

Looks like default WooCommerce pages were not installed. Go to WooCommerce > Status > Tools > Create pages – https://prnt.sc/usbiiy Read more – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

Check now, please.

Regards

Hello,

Please check activated plugins and disable unrequired.

I’ve disabled WZone plugin and set these settings of WPBakery – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

As I can see, Theme Options settings can be changed without problems. Please clear cache and check.

Regards

Hi,

You can activate the theme now.

Regards

Hello,

Please see screenshot – https://prnt.sc/uvfo00

Regards

Check now.

Regards