Problems with activating the license in new site

5 replies2 participantsUpdated by Rose Tyler

  • Avatar: mdwivedi
    mdwivedi
    Participant

    Hi,
    I have used this license on a website previously but that site – http://navrattangems.com/ not in use anymore and have deactivated the license.

    Now I am using the license on https://www.salekart.com/
    But its saying as You have reached activation number limit.

    I have shared the new site credentials.

    What to do?

    Please, contact administrator
    for this information.
    #254424 Copied Theme version: 7.0.2

    5 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Purchase code, that is registered for your account on our site, was activated on next sites – https://prnt.sc/uvhmdv
    According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project!)
    https://themeforest.net/licenses/standard
    Please deactivate the code https://prnt.sc/uvanh6 on the mentioned sites to be able to activate it on the new one. In case you are working on different projects you need to purchase more licenses.
    Waiting for your reply.

    Regards

    #254427 Copied
    Avatar: mdwivedi
    mdwivedi
    Participant

    I have already deactivated it on navrattangems.com

    Then I have tried to activate on Salekart.com

    But its not happening.

    #254431 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    What about these sites https://prnt.sc/uvhkzi ? Deactivate the theme there, to be able to activate the theme on the new site.

    Regards

    #254457 Copied
    Avatar: mdwivedi
    mdwivedi
    Participant

    Hi,
    Please just do not stick to your tool.
    If I am sharing a URL that might have a reason.

    https://prnt.sc/uvgtkb –
    Removed for http://navrattangems.com/ or jze.22f.myftpupload.com

    https://prnt.sc/uvgyyq
    Removed for mpj.be2.myftpupload.com

    http://y94.a96.myftpupload.com/ – This is not found on my server if any test created might have been deleted. Check opening the URL.

    Now it should be fixed?

    #254479 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    You can activate the theme now.

    Regards

    #254480 Copied

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