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  Omsatva

  Participant

  October 10, 2020 at 14:35

  Dear team,

  In the mobile version – Shop – vendor page – an unnecessary sidebar is overlapping on the screen and we need your assistance for fixing the same.

  The image is attached for your reference.

  The required access has been shared with you.

  

  Thanks in advance

  Please, contact administrator
  for this information.

  #254656 Copied Theme version: 7.0.2 WooCommerce version: 4.5.2

  3 Answers

  

  Rose Tyler

  Support staff

  October 10, 2020 at 15:29

  Hello,

  Thanks for using our theme.
  Please provide temporary FTP access. Contact your hosting provider if you don’t know what FTP is. We need FTP host, FTP user, FTP password, FTP port.

  Regards

  #254662 Copied
  

  Omsatva

  Participant

  October 10, 2020 at 17:16

  Please find the attached FTP Details as requested by you.

  Thanks

  Please contact administrator
  for this information.

  #254672 Copied
  

  Rose Tyler

  Support staff

  October 11, 2020 at 08:58

  Hello,

  Please clear cache and check now.

  Regards

  #254706 Copied