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Font Awesome Not Showing - by Dox - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

Dox

Participant

October 16, 2020 at 19:21

The problem we are facing that the font awesome icon is not loading. I have also enabled enable font awesome support in speed optimization, but the problem still persists. Please provide me the workable solution for it.

#255391 Copied Theme version: 7.0.2 WooCommerce version: 4.6.0

13 Answers

Rose Tyler

Support staff

October 17, 2020 at 07:51

Hello,

I can see these errors in browser console on your site – https://prnt.sc/v10moy Please, read this post and follow the instructions
https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/

Regards

#255433 Copied

Olga Barlow

Support staff

October 17, 2020 at 07:51

Hello,

What version of the FontAwesome icon are you trying to use and where exactly? Provide us with screenshot of the area where you used the FA icon and temporary WP Dashboard access.

Regards

#255434 Copied

Dox

Participant

October 17, 2020 at 20:05

Ok. I am sending you the details. Please try to resolve the issue at your earliest.

Thanks

Please contact administrator
for this information.

#255535 Copied

Rose Tyler

Support staff

October 18, 2020 at 15:19

Did you follow this article https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/?
You have not provided a screenshot. You can use Lightshot screenshot tool to make the screenshot.

Regards

#255602 Copied

Dox

Participant

October 19, 2020 at 18:12

yes Sir, we have followed the article and inserted the code in the .htaccess file, but the issue still persists and not clear. Code is still inserted in the .htaccess file.

This is the code we found in the post link you’ve send to us:

https://ibb.co/Fg4FMsn

For screenshot, please check this picture:

https://ibb.co/D9XhQCk

Please try to solve the issue at your earliest as it is adversely affecting our business site.

#255732 Copied

Olga Barlow

Support staff

October 20, 2020 at 10:48

Hello,

Icons font is ok now http://prntscr.com/v2xvlg
Probably your code helped.

Regards

#255777 Copied

Dox

Participant

October 20, 2020 at 17:33

Yes, somehow the font awesome are visible, but still have one problem as the font awesome are not visible in mobile devices. Please help me on that.

Thanks

#255837 Copied

Dox

Participant

October 21, 2020 at 01:49

I don’t know why, but the font awesome suddenly stop showing on website. Please help to solve this problem on permanent basis.

#255868 Copied

Olga Barlow

Support staff

October 21, 2020 at 15:40

Hello,

1) That icon font is not the FontAwesome font. That icons are xstore icons font.
2) It was blocked by your server settings http://prntscr.com/v3wmnx Please, contact your hosting provider to fix the mentioned blocking.

Regards

#255981 Copied

Dox

Participant

October 21, 2020 at 17:51

Dear, I according to your link, I have inserted the link in the .htaccess file. But, I don’t know why the access allow problem still persists.

Please have a look at the pic.

https://ibb.co/zXSXX3N

I have also given you the Dashboard access. Please try to resolve the issue at you earliest.

#256014 Copied

Olga Barlow

Support staff

October 21, 2020 at 17:58

Hello,

Maybe your server settings do not accept that or something. Please, contact your hosting provider support. They should be able to fix this problem! Server settings are outside the scope of our support, unfortunately.

Regards

#256017 Copied

Dox

Participant

October 21, 2020 at 19:20

What hosting settings are your requirements, so I could ask my hosting support staff to make changes

#256020 Copied

Olga Barlow

Support staff

October 22, 2020 at 09:52

Hello,

Send this screenshot http://prntscr.com/v3wmnx ask them to fix that blocking.

Regards

#256078 Copied
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