Hello,

Dashboard > Pages > edit Home page > [8theme] Layout options > Page slider > no slider

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Hello,

I would recommend you to contact the plugin author first.
If any assistance will be needed from our side, provide temporary wp-admin and FTP access.

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Let us know if you need any other assistance.
Have a nice day

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Hello,

Sorry for the delay in answering.

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.

It is recommended to create a backup of your files and database before starting any updates –
https://8theme.com/demo/docs/legenda/Theme_Update.html to be able to restore the site to the previous state if something goes wrong. Or you can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first. If everything is ok then you’ll be able to update the production site.

As a rule, the update should not cause any issue on the site. We would recommend re-save Theme Options after the update and clear all cache.
Did you make changes in files of the theme?

Feel free to ask if you have any other questions.

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Hi,

Compatibility with PHP 7.4 version was not added yet.
I’ve passed your request to our developers team, likely the compatibility will be added in one of next updates.

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Hi,

Sorry for the delay in answering. There is no ready solution yet. Our developers will continue working on this issue after the weekend.

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Fixed. Clear cache and check now.

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Hello,

Provide temporary wp-admin and FTP access to both sites so we can take a closer look.

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Hello,

1) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2) Do you mean Single product page? Please provide a screenshot. Use the Lightshot screenshot tool to share the screenshot.

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Hello,

Please provide URL of your site and temporary wp-admin access, so we can take a closer look.

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Hello,

Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , check the description of activated plugins on your site, and disable unrequited.

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Hello,

Theme Options > Header builder > Newsletter > Newsletter On > On click

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Provide temporary wp-admin access, so we can take a closer look.

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Yes, it seems.

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Hello,

Do you mean settings in Theme Options or you edited files of the parent theme?

Please check FTP access – https://prnt.sc/vmq0ql

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