Try to disable all the third-party plugins, that do not come bundled with the theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check how it works then
No, I’m not using any third party app that is creating this problem.
Provide temporary wp-admin access, so we can take a closer look.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.