Hello, Tiago,

We hope this message finds you well. We have reviewed your website and are pleased to inform you that we did not encounter any visible issues; everything appears to be functioning properly.
To assist you further, we have created an example – https://prnt.sc/n6ajfiFmYprR

Please watch this video tutorial about variation swatches – https://youtu.be/LgzC4iK-j6A?feature=shared

It is advisable to read the documentation https://www.8theme.com/documentation/xstore/ , watch tutorial videos https://www.youtube.com/@8theme/videos , and follow the guidance provided by our support team during your website development process.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, Mehranfaris,

Thank you for reaching out to us with your concern.

1/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

2/ Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Sophie,

Thank you for reaching out to us with your concern.

Could you please provide temporary wp-admin access? We need to check your settings first.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Fifco2000,

Thank you for contacting us and for using XStore.

We can’t log in – https://prnt.sc/KdPsrh0uJTg9 Please provide the correct credentials.

Warm Regards,
The 8Theme Team

Hello, Suvyshop,

We’ve disabled 3rd-party plugins and then imported demo content.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version.
Do not import a few versions altogether, it will create a mess. To get blocks from different demos, please use XStore Studio – https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

Best regards,
The 8Theme Team

Hello, Suvyshop,

We appreciate your prompt response.

Demo content imported – https://prnt.sc/I2bYuJjn3LXa Please check.

Best regards,
The 8Theme Team

Hello, @KSP ELECTRONICS,

The section you are attempting to access is not displayed because it is not included in the default product settings.

You may want to consider searching for a plugin that can provide this functionality. Alternatively, you could consult with technicians to have this feature custom-added to your setup. Please note that this would be considered a personalized customization and would be a chargeable service.

Additionally, you can contact support for the WooCommerce plugin and ask for suggestions from their side – https://wordpress.org/support/plugin/woocommerce/

Best regards,
The 8Theme Team

Hello, @KSP ELECTRONICS,

XStore Builders > Single Product Builder with Elementor > edit template.

Best regards,
The 8Theme Team

Hello, Tom,

You’re welcome!

Edit this custom CSS code – https://prnt.sc/ICQRKoq00T-N

Best Regards,
8Theme’s Team

Hello, Bagwani,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

Best Regards,
8Theme’s Team

Hello, Asia Luggage,

You’re welcome!

Please go to Appearance > Widgets > add widgets to the Shop filters area

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us and for choosing our theme for your website. We appreciate you taking the time to set it up.

Please navigate to the following settings in your dashboard: Theme Options > Blog > Blog Layout > Sidebar Only For Blog Page > On.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Praveen senthil,

Thank you for reaching out to us and for using the XStore theme for your website.

Please update the theme and plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Best Regards,
8Theme’s Team

Hello, Gaston Garcia,

Could you record a video of your actions and the problem on your site?

Additionally, provide the URL of the site and temporary wp-admin access.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

Please follow the next steps:
Right-click any element icon to open the quick actions menu, then delete the element.
You can also open the Navigator and right-click any element to open the quick actions menu and delete the element.
Read more – https://elementor.com/academy/add-and-delete/

About adding a video – https://elementor.com/help/video-widget/

We hope this information is helpful.

Best Regards,
8Theme’s Team