Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then. Let us know the result.

Regards

Thanks. I will let you know once get an answer from our technicians. Please do not change access.

Regards

Hello,

Theme Options > Header builder > Cart

Regards

Hello,

Thanks for using our theme.
1) Please provide URL of the product and describe the desired result in more detail.
2) Provide URL of page/pages where we will be able to see it.
3) Could you provide FTP access also?
4) Add the next code in Theme Options > Theme custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
    display: flex;
    justify-content: center;
}
.products-loop .ajax-content, .products-loop {
    display: flex;
    flex-wrap: wrap;
    flex: 1;
}
.content-product {
    flex-direction: column;
    justify-content: space-between;
    display: flex;
    flex: 1;
}
.content-product .quantity-wrapper {
    margin-right: auto;
    margin-left: auto;
}
.swiper-container {
    display: flex;
    align-items: stretch;
}
.product-slide .product {
    display: flex;
    height: 100%;
}
.swiper-wrapper {
    height: auto;
}

5) Please provide URL of the page.

Regards

Hello,

Use the next custom CSS code:

.st-swatch-preview li.selected {
    border-width: 2px;
}

Regards

You’re welcome!

Regards

Hi,

Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating

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Hi,

Why you connected the same Instagram account 3 times (XStore > Authorization APIs > Instagram) ?
Check server error log.
Provide temporary FTP access.

Regards

Here you can find recommended plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Maybe you already have a backup on the server, contact the hosting to clarifying.

Regards

Contact your hosting provider and ask for help. Also, check the server error log.

Regards

Hi,

Thanks for using our theme.
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

Regards

Hello,

Thanks for contacting us. It will be released within next 3-4 days.

Regards

Hello,

Do you have a backup? Contact your hosting provider and ask about the backup.
Did you use child theme? If you configured settings with child theme activated and then deleted it, it can be the reason for the problem.

Regards

Hello,

Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Provide temporary FTP access, we will check what can be done to help you.
The support member who will work on your issue is from Ukraine.

Regards