Visual composer – responsive on devices

This topic has 6 replies, 3 voices, and was last updated 3 years, 1 month ago ago by Olga Barlow

  • Avatar: queenb123
    queenb123
    Participant
    December 29, 2020 at 16:36

    Hi,

    This is a bit of a weird one.

    On this product:

    http://new.site.dzedcomics.co.uk/product/clubmaster2/

    I have 2 coloumns and 1 need one to show on desktops and the other on mobile devices, here are my settings:

    gtrr

    But, when i disable the appropriate device it still shows, here are the results:

    DESKTOP VERSION:

    DES

    IPAD VERSION:

    DDDDD

    IPHONE VERSION:

    DDDDD

    I dont know why they keep appearing – i have disabled all i could – Am I missing something? As this usually works!

    Please let me know if you can help – logins in the private area.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2020 at 10:47

    Hello,

    I can’t login – https://prnt.sc/wcvqgx Please check wp-admin access.

    Regards

    Avatar: queenb123
    queenb123
    Participant
    December 30, 2020 at 14:03

    Hi please see login in private area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2020 at 14:57

    Hi,

    https://prnt.sc/wd11vq – check one more time, please.

    Regards

    Avatar: queenb123
    queenb123
    Participant
    December 30, 2020 at 16:19

    Ok thats strange – i have created a new one and have logged in.

    Please see private area.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 30, 2020 at 18:13

    Hello,

    You added paddings for the row https://prnt.sc/wd5065 and it caused the mentioned issue. Add the paddings to columns and remove the row paddings if you don’t want to have it for the desktop/mobile while hide the columns.

    Regards

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