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Visual composer – responsive on devices

This topic has 6 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

queenb123

Participant

December 29, 2020 at 16:36

Hi,

This is a bit of a weird one.

On this product:

http://new.site.dzedcomics.co.uk/product/clubmaster2/

I have 2 coloumns and 1 need one to show on desktops and the other on mobile devices, here are my settings:

But, when i disable the appropriate device it still shows, here are the results:

DESKTOP VERSION:

IPAD VERSION:

IPHONE VERSION:

I dont know why they keep appearing – i have disabled all i could – Am I missing something? As this usually works!

Please let me know if you can help – logins in the private area.

Please, contact administrator
for this information.

#266153 Copied Theme version: 7.0.0 WooCommerce version: latest

5 Answers

Rose Tyler

Support staff

December 30, 2020 at 10:47

Hello,

I can’t login – https://prnt.sc/wcvqgx Please check wp-admin access.

Regards

#266232 Copied

queenb123

Participant

December 30, 2020 at 14:03

Hi please see login in private area.

Please contact administrator
for this information.

#266268 Copied

Rose Tyler

Support staff

December 30, 2020 at 14:57

Hi,

https://prnt.sc/wd11vq – check one more time, please.

Regards

#266277 Copied

queenb123

Participant

December 30, 2020 at 16:19

Ok thats strange – i have created a new one and have logged in.

Please see private area.

Please contact administrator
for this information.

#266300 Copied

Olga Barlow

Support staff

December 30, 2020 at 18:13

Hello,

You added paddings for the row https://prnt.sc/wd5065 and it caused the mentioned issue. Add the paddings to columns and remove the row paddings if you don’t want to have it for the desktop/mobile while hide the columns.

Regards

#266326 Copied
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