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  queenb123

  Participant

  December 29, 2020 at 16:47

  Hi my search button on the ipad does not seem to be working:

  

  It’s ok on other devices – can you help with this pls?

  Logins in private area.

  Please, contact administrator
  for this information.

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  5 Answers

  

  Rose Tyler

  Support staff

  December 30, 2020 at 11:01

  Hello,

  What screen size of your ipad? Try to clear cache of the browser and click on the Search icon then. Check how it works in another browser.

  Regards

  #266235 Copied
  

  queenb123

  Participant

  December 30, 2020 at 14:09

  hi,

  Its an Ipad air, screen size: 9.7 inches

  I have cleared my cache and used two different browsers – same thing – does not work!

  Please lett me know if i can try something else!

  Many thanks.

  Please contact administrator
  for this information.

  #266269 Copied
  

  Rose Tyler

  Support staff

  December 30, 2020 at 17:08

  Hi,

  What size in px?
  Try to click 2 times on the search icon.

  Regards

  #266309 Copied
  

  queenb123

  Participant

  December 30, 2020 at 18:25

  Hi not sure why you need the pixels of the ipad but i googled it and it says:

  1536 x 2048 Pixels

  I tapped twice and it just zooms in and out!

  #266327 Copied
  

  Rose Tyler

  Support staff

  January 3, 2021 at 11:06

  Hi,

  We do not see the problem, the search works fine.
  What versions of browsers do you use?

  Regards

  #266530 Copied