Rose Tyler

Hello,

I’ve passed this to our technicians. They will be able to take a closer look after the weekend. Meanwhile, provide URL of a product, that has galleries for variations.

Regards

Hello,

Thanks for the reply.

The error:Ha ocurrido un error al actualizar XStore Core: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

– Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

It dosen´t work. I do same but dosent work. Look my picture:

– Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?
Do you mean this area https://prnt.sc/xuri5i does not persist in Off-Canvas? https://prnt.sc/xurj8h – make sure you added Cross-Sells for products, for example – https://prnt.sc/xurlpl https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

Hello,

Thanks for contacting us.
Done.

Regards

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

You used Variation gallery option on -> http://prntscr.com/xtguf9
but when I inspected few variable products they didn’t have variation galleries for variations
Do you use it for products? if not then just keep it disabled

Regards

What is this block https://prnt.sc/xtgnhm ? Try to disable it, maybe it is a reason for the problem.

Regards

Hi,

You have set this image as background for row, so you can add a custom class https://prnt.sc/xtf7nh and custom CSS code –

.custom-row-bg {
    background-size: 500px !important;
}

Or remove the image for the row and set it for column – https://prnt.sc/xtfaxv

Regards

Hello,

Theme Options > Blog > Blog layout > Show “Byline” On The Blog > Off

Regards

Thanks for letting us know.

Regards

Add the next code in Theme Options > Theme custom CSS:

.single-post-large .backstretch-item img {
    transform: none !important;
    inset: -200px auto auto 0 !important;
}

Regards

Hi,

Open the site via an incognito window and you will see the popup – https://prnt.sc/xtac3u
Do you mean this https://prnt.sc/xtadd1 ? Set next settings – https://prnt.sc/xtaekh https://prnt.sc/xtaf1k

Regards

Hello,

Check your site now.
Let us know if you need any further assistance.

Regards

Hello,

Thanks for using our theme.
You can activate it now.

Regards

Hello,

You can check it with Storefront (official theme of WooCommerce plugin). Contact support of WC to get assistance with this.

Regards

Synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , and then try to find strings.
Provide temporary wp-admin access, so we can take a closer look.

Regards