Hello,

Here is what I can see on your site right now – https://prnt.sc/xuwya5 Please clear cache and check one more time.

Regards

Hello,

Please use the next custom CSS code:

.size-guide-popup .et-popup {
max-height: calc(100vh - 40px);
overflow: hidden;
overflow-y: auto;
}

Regards

Hello,

Thanks for contacting us.
Please provide URL, temporary wp-admin and FTP access, so we can check problems more deeply.

Regards

Hi,

You are right, please change the code to:

.single-product .custom-row-bg {
    background-size: 800px !important;
}

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Hello,

I’ve passed this to our technicians. They will be able to take a closer look after the weekend. Meanwhile, provide URL of a product, that has galleries for variations.

Regards

Hello,

Thanks for the reply.

The error:Ha ocurrido un error al actualizar XStore Core: No se ha podido descomprimir el paquete. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

– Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

It dosen´t work. I do same but dosent work. Look my picture:

– Your site under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access?
Do you mean this area https://prnt.sc/xuri5i does not persist in Off-Canvas? https://prnt.sc/xurj8h – make sure you added Cross-Sells for products, for example – https://prnt.sc/xurlpl https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

Regards

Hello,

Thanks for contacting us.
Done.

Regards

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

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You used Variation gallery option on -> http://prntscr.com/xtguf9
but when I inspected few variable products they didn’t have variation galleries for variations
Do you use it for products? if not then just keep it disabled

Regards

What is this block https://prnt.sc/xtgnhm ? Try to disable it, maybe it is a reason for the problem.

Regards

Hi,

You have set this image as background for row, so you can add a custom class https://prnt.sc/xtf7nh and custom CSS code –

.custom-row-bg {
    background-size: 500px !important;
}

Or remove the image for the row and set it for column – https://prnt.sc/xtfaxv

Regards

Hello,

Theme Options > Blog > Blog layout > Show “Byline” On The Blog > Off

Regards

Thanks for letting us know.

Regards

Add the next code in Theme Options > Theme custom CSS:

.single-post-large .backstretch-item img {
    transform: none !important;
    inset: -200px auto auto 0 !important;
}

Regards

Hi,

Open the site via an incognito window and you will see the popup – https://prnt.sc/xtac3u
Do you mean this https://prnt.sc/xtadd1 ? Set next settings – https://prnt.sc/xtaekh https://prnt.sc/xtaf1k

Regards