No, you do not need to buy anything, click on the second page – https://prnt.sc/xvby80 and you will find the Footer static block.
Regards
Hello,
Install Wishlist plugin via XStore > Plugins Installer, or go to Theme Options > Header builder > delete Wishlist element from the header content, for example – https://prnt.sc/xvc4gb
Regards
No, you do not need to buy anything, click on the second page – https://prnt.sc/xvby80 and you will find the Footer static block.
Regards
Hello,
You do not plan to use Wishlist plugin at all?
Theme Options > header builder > delete Wishlist element from the header content.
Please provide URL, so we can take a closer look at your store page.
Regards
Download from this page – https://dropmefiles.com/L04ov
Regards
Enable Elementor for static blocks – https://prnt.sc/xva9ll , then edit the Footer – https://prnt.sc/xvaagh
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Thanks. You can activate the theme now.
Regards
Hello,
Provide via Private content area URL of site where the theme is not used anymore, we will check it. Then you will be able to activate the theme on a new site.
Regards
Hello,
I’ve checked your site from desktop and mobile and the wishlist works fine. Please clear cache of your browsers and check then – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en
Regards
Hello,
Theme Options > General > Loader > Off.
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Have you re-activated the theme, as was mentioned?
Have you tried to update via FTP?
If you need our assistance with the update, provide temporary wp-admin and FTP access, confirm that a full backup is created.
Regards
Hello,
Go to Theme Options > click on Publish.
Regards
Hello,
Thanks for contacting us.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.
OR the update via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Do you mean footer of the site?
Do you use Elementor or WPBakery?
Regards
Hello Sinaxi,
It looks like the import of this static block was not correct. We’ve fixed it.
Feel free to ask if you have any other questions
Regards
Hi,
Please post this request and explanation here – https://www.8theme.com/taskboard/ Support team can’t affect the work of dev team, do it all depends on the requests on the taskboard. Jack Richardson is our dev team member, so you need to consider this with him – https://www.8theme.com/taskboard/
Regards
Hello,
Thanks for using our theme.
You need to translate the parent theme – https://www.8theme.com/documentation/xstore/theme-translation/ (even when the child theme is activated) The child theme should be translated only in case you added custom code in child theme that includes localization functions.
What exactly strings can’t be translated? Please provide a screenshot and temporary wp-admin access, so we can take a closer look.
You can use the Lightshot screenshot tool to take screenshots and share them.
Regards
Hi,
It is a known issue – background-attachment: fixed doesn’t work as expected in firefox. It can’t be fixed from our side, unfortunately.
Regards
Hello,
Thanks for using our theme.
Sorry, but your request is a bit unclear for me. Please describe the desired result in more detail.
Regards
You’re welcome!
It was a fix from our side that will be included in the next theme update also.
Regards
Hello,
Do you mean background color of the mobile panel https://prnt.sc/xux2z1 ? Theme Options > Mobile panel > https://prnt.sc/xux8od
Or this button https://prnt.sc/xux9z0 > add the next code in Theme Options > Theme custom CSS – https://prnt.sc/xuxbrs
.back-top svg path {
stroke: #e95d2b;
}
.back-top {
color: #e95d2b;
}
Regards
Hello,
Thanks for using our theme.
Theme Options > WooComemrce (Shop) > Shop > Catalog Mode > Just Catalog > Off
Regards
You’re welcome!
Regards
Hello,
Here is what I can see on your site right now – https://prnt.sc/xuwya5 Please clear cache and check one more time.
Regards
Hi,
You positioned the button using custom CSS code. We’ve changed the code – https://prnt.sc/xuvskc , check the button now.
Regards
Hello,
Please use the next custom CSS code:
.size-guide-popup .et-popup {
max-height: calc(100vh - 40px);
overflow: hidden;
overflow-y: auto;
}
Regards
Do you have a backup?
It is recommended to use the latest versions. Let us know what errors do you have in the server error log, provide temporary wp-admin and FTP access.
Regards
Hello,
Thanks for contacting us.
Please provide URL, temporary wp-admin and FTP access, so we can check problems more deeply.
Regards
Hello,
Thanks for using our theme.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Contact your hosting provider and ask about the server error log.
Regards
Hi,
You are right, please change the code to:
.single-product .custom-row-bg {
background-size: 800px !important;
}
Regards
I’ve checked your tienda page – https://prnt.sc/xus35k It looks like you just need to clear cache to see paginations.
Regards
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