Hello,

Try to add the next code in Theme Options > Theme custom CSS:

.onsale {
    font-size: 12px;
    top: 0;
    left: 0 !important;
}

Regards

Hello,

We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

Regards

Hello,

Please change the role for the user to administrator. Right now we can’t access the Plugins section.
Also, you can try to disable all 3rd party plugins and check variations then.

Regards

Hello,

Update the theme and XStore Core plugin, then clear cache. Go to the second header, delete 3 elements https://prnt.sc/xz9g02 , add new socials.
If this doesn’t help, provide FTP access, I will pass this question to the developers team.

Regards

Hello,

Elementor is not needed. Just use the backend editor of WPBakery. Dashboard > Edit page > https://prnt.sc/xz87uf

Regards

Hello,

Could you provide URL and temporary wp-admin access?

Regards

Hello,

Thanks for using our theme.
You installed the Infinite Scroll and Ajax pagination plugin but missed to set correct selectors – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ So, either set correct selectors or disable the plugin to use the default pagination.

Regards

We can’t connect, please check credentials – https://prnt.sc/xz6xv2

Regards

Hello,

As I can see, the Elementor editor works on your Home page – https://prnt.sc/xz63uq Please clear cache and check one more time. Is the problem solved?

Regards

Hello,

Thanks for using our theme.
Try to (1) deactivate theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update the theme
OR provide us with temporary wp-admin and FTP access, so we can help you with the update.

Regards

Hello,

Thanks for using our theme.
When the yoast plugin is disabled the Elementor editor works fine? Temporarily disable the Seo plugin and edit pages.

Or read this article – https://yoast.com/help/how-to-use-yoast-seo-in-elementor/ and contact the support of the Yoast SEO plugin to get assistance.

Regards

Hello,

Let’s solve questions one by one to prevent a mess. If you have new questions, post them via a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/
1) Changes of the header. We’ve detected that Varnish cache is used on your site – https://prnt.sc/xz2unz If you do not know about this, it was installed from the server side. Contact your hosting provider and ask for temporarily disabling it.
2) I’ve changed the Price widget (Appearance > Widgets > Shop sidebar). It works now – https://prnt.sc/xz38ri
3) About pagination – You installed the Infinite Scroll and Ajax pagination plugin but missed to set correct selectors – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ So, either set correct selectors or disable the plugin to use the default pagination.
After doing this check how the pagination works via an incognito window of your browser. Because the result can be not visible due to the Varnish cache effect.

Regards

Thanks for the reply.
Enable Elementor for static blocks – https://prnt.sc/xyy1xa , edit tabs – https://prnt.sc/xyy2qr > https://prnt.sc/xyy3t6

Regards

Hello,

For popular products we used “Bestsellings” type in Products element settings. The products that are best sold will be displayed. While your site is not live and there are no real sales, products that are shown there may be random, but this product type will work correctly later.
If you want to specify products, select “Featured” type, and mark products via Dashboard – https://prnt.sc/xyxq5m

Regards

You’re welcome!

If you love XStore and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest – https://themeforest.net/downloads

Regards