BACK TO TOP BUTTON HAVING ISUUES - by Asad

Solved11 replies2 participantsUpdated by Rose Tyler

  • Avatar: Asad
    Asad
    Participant

    When i turn on back to top button a lot of padding below footer is added (having website background color) back to top offoff

    back to top on back to top on

    #271299 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

    11 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Could you update the theme to 7.2.4.1 version?

    Regards

    #271301 Copied
    Avatar: Asad
    Asad
    Participant

    updated

    Still facing the issue

    #271304 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Please provide temporary wp-admin access, so we can take a closer look.
    Thanks in advance.

    Regards

    #271306 Copied
    Avatar: Asad
    Asad
    Participant

    yes i can provide if you contact me some where private

    am also having duplication of products on shop page

    Please contact administrator
    for this information.
    #271310 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
    It is safe to provide access via the Private content area, do not worry.

    Regards

    #271317 Copied
    Avatar: Asad
    Asad
    Participant

    kindly look at the shop page also it is showing catalog 2 times

    let me know when you are finish

    Please contact administrator
    for this information.
    #271324 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Fixed. Clear cache and check now

    Regards

    #271337 Copied
    Avatar: Asad
    Asad
    Participant

    Thank issue is resolved

    Can you let me know what was the issue so I might avoid it in future

    #271443 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You’re welcome!
    You are using File Generator (Dashboard > XStore), but styles of Back to top button were excluded there.
    Shop page shows products automatically https://docs.woocommerce.com/document/woocommerce-pages/, so I’ve deleted unrequited shortcode from there.

    Regards

    #271446 Copied
    Avatar: Asad
    Asad
    Participant

    Thank you so much

    #271458 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    #271460 Copied

The issue related to '‘BACK TO TOP BUTTON HAVING ISUUES’' has been successfully resolved, and the topic is now closed for further responses