Rose Tyler

Hi,

Here it is – https://prnt.sc/ynpk2d

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS:

.etheme-sticky-panel .rp_wcdpd_product_page {
    display: none;
}

Regards

Contact your hosting provider and request the limits be increased to the following minimums – https://prnt.sc/yniy9s
Once the Memory limit and Max execution time will be increased from the server side, click on Check again here – https://prnt.sc/ynj3t3

Regards

Hello,

Have you changed credentials https://prnt.sc/ynghd1 ?
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. It’s not possible for the author to make the theme compatible with all the existing plugins.
Provide correct wp-admin and FTP access, we will check what can be done to help you.

Regards

Hello,

Please provide some screenshots for a better understanding.
Also, provide URL and temporary wp-admin access.
You can use the Lightshot screenshot tool to take screenshots and share them.

Regards

Go to Theme Options and click on Publish.
Could you provide temporary wp-admin access?

Regards

I’ve checked your site via an incognito browser window, the footer is correct now.
Please check one more time.

Regards

Soon we will release a new theme version (within 3-4 days). Try to update XStore then.
If you mean update of plugins, follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Try to update via FTP.

Regards

Hello,

Thanks for using our theme.
Try to follow next steps: Install Loco translate plugin, create translation for XStore theme into your language, change the text, save settings. Once it works, you can disable the Loco plugins.

Regards

Hello,

It looks like a static block that doesn’t exist was selected for a menu item.
Right now, I do not see the problem – https://gyazo.com/68d1aa7b05cbe73f02608a2f32f535a2
Please clear cache and check one more time.

Regards

Hello,

Theme Options > Header settings > Main header area > Enable header overlap > Off. Edit your Home page > Page layout > Enable header overlap > On

Regards

Hello,

Please provide temporary wp-admin and FTP access.

Regards

Hello,

How did you add the google ads on the site? Is it a plugin, changes in files, or from the server side? If you are not sure, try to contact your hosting provider.
By default, ads functionality doesn’t come with our theme.

Regards

Hello,

Connect to your server via FTP and remove wp-content/fonts/lato/ folder. After that go to Theme Options > Typography > re-choose font and save settings.

Regards

Hello,

Please see a screenshot – https://prnt.sc/ymdvh5
Template of this static block you can download from this page – https://dropmefiles.com/meuOG Create a new static block > click here – https://prnt.sc/ym918q > upload template file – https://prnt.sc/ym9218 > insert it on a page, check settings.

Regards