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Header layout issue and BUGS in Xstore customizer tool

This topic has 4 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

Toimata

Participant

February 6, 2021 at 21:39

Hello,
After migrating my webiste to a new host, everything is OK exept the header :

Here is a capture of the original website header : https://ibb.co/165hctM

Here is a capture of the duplicated website header: https://ibb.co/D8bW0qY
As you can see on this capture:
– The header shows 2 menus. The french and the english one (I’m using WPML for languages). Note that menu are set properly. Of course, it should only show 1 menu (the active language one)
– The logo is not correct (default hawaii logo)

Here is a capture of the duplicated website’s “header’s configuration” in XSTORE header builder : https://ibb.co/5jLLhjV

BUG XSTORE BUILDER:
– Another capture about menu configuration : https://ibb.co/7G78Xf9
– About the logo: when i try to change it, i see a bug in the xstore customiser: https://ibb.co/zsWTH9F

Wordpress is up to date
The theme is up to date
All plugin are up to date

Could you please help me to show back only one menu and display the right logo ?

Please, contact administrator
for this information.

#272827 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

3 Answers

Rose Tyler

Support staff

February 7, 2021 at 10:07

Hello,

Composium – Visual Composer Extensions Addon plugin caused the problem on your site – https://prnt.sc/ymfii8 , when the plugin is disabled the Header builder works fine – https://prnt.sc/ymfb3w https://prnt.sc/ymfcd4

On the original website was Header builder used to create the header? If so, go to Theme Options > Header builder > Header templates > Export file, then go to site where the header is incorrect, Header templates > Import the header file (do not forget to disable the Composium plugin that causes js error).

Regards

#272852 Copied

Toimata

Participant

February 7, 2021 at 22:27

Hello,

Thanks a lot !
Do you have idea about French and English menus are visibles on the same page ?

Regards

#272944 Copied

Olga Barlow

Support staff

February 8, 2021 at 13:56

Hello,

Edit the Main menu and Secondary menu elements and choose what menu you can t to show there https://prnt.sc/yplg7g

Regards

#273057 Copied
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