Hello,
Thanks for the reply.
1) Provide temporary wp-admin and FTP access to your site, please. We will take a closer look.
2) Thanks for the notice. Our technicians will check it after the weekend and fix it.
Regards
Hello,
Do you have a backup? Here is what I can see on your site – https://gyazo.com/722ac07859a510381c49019b5d09a5d4 Is it incorrect?
Have you tried to disable jetpack?
I am not sure what caused the mentioned situation. Try to check the server error log.
Regards
Hello,
Thanks for the reply.
1) Provide temporary wp-admin and FTP access to your site, please. We will take a closer look.
2) Thanks for the notice. Our technicians will check it after the weekend and fix it.
Regards
Hello,
Please download file from this page – https://dropmefiles.com/uJpj4 it is a template of the footer block.
Enable Elementor for static blocks – https://prnt.sc/ym7oky , create a new static block > click here – https://prnt.sc/ym918q > upload template file – https://prnt.sc/ym9218 > https://prnt.sc/ym954d > edit and save this static block.
Go to Appearance > Widgets > Footer area, select the block.
Regards
Hello,
Theme Options > WooCommerce > Shop > Products style > https://prnt.sc/ym6v42 https://prnt.sc/ym6x60 > https://prnt.sc/ym6y0y
For variable products configure Variation swatches – https://youtu.be/LgzC4iK-j6A , and here is a screenshot from the demo – https://prnt.sc/ym7b4p
Regards
Hello,
Please submit a request here – https://www.8theme.com/taskboard/ , right now, there is no such possibility.
Regards
Hello,
You can enable breadcrumbs in Theme options > Breadcrumbs, and disabled it on particular pages, like Home, only (go to edit a page > https://prnt.sc/ym4vb5 ).
Or add the next code in Theme Options > Theme custom CSS:
.archive .container {
margin-top: 20px;
}
Regards
Hello,
You can use settings of WooCommerce, for example – https://prnt.sc/ym3me8 https://prnt.sc/ym3oi8
https://youtu.be/mBp33hPMgnA https://youtu.be/eDclashcCwo
Or custom CSS code to change colors.
There are no additional options. You can contact support of WooCommerce to get advice.
Regards
I’ve set the mentioned “home 7” slider on your Home page, it is visible – https://prnt.sc/yjaun3
Also, the content of pages is created using WPBakery, so the Elementor plugin can be disabled. Check all other plugins and disable unrequired, because every plugin slows down the site a bit.
Regards
I can see the same footer on all pages.
Try to clear cache and check one more time.
Regards
This plugin comes bundled with our theme
https://www.8theme.com/documentation/xstore/plugins/included-plugins/
https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Regards
Hello,
I do not see it on your site. Have you sorted it out?
Regards
What version of the theme is used on your site right now?
Have you tried this solution – https://prnt.sc/yj6i8w ?
Regards
Theme Options > Header builder > https://prnt.sc/yj27fu
Regards
Thanks for the reply.
I can’t see screenshots. Please upload images here – https://dropmefiles.com/ and provide URL via the Private content area.
Regards
Click on Edit page using Elementor > open Templates > https://prnt.sc/yj5xjq > My templates > insert template – https://prnt.sc/yj5zi2
About other pages, https://prnt.sc/yj612k > https://prnt.sc/yj65r9
or contact us, and you will get assistance.
Regards
Disable Massory via Theme options > WooCommerce > Shop > Shop page layout, and add the next code in Theme Options > Theme custom CSS:
.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product {
display: flex;
justify-content: center;
}
.products-loop .ajax-content, .products-loop {
display: flex;
flex-wrap: wrap;
flex: 1;
}
.content-product {
flex-direction: column;
justify-content: space-between;
display: flex;
flex: 1;
}
.content-product .quantity-wrapper {
margin-right: auto;
margin-left: auto;
}
.swiper-container {
display: flex;
align-items: stretch;
}
.product-slide .product {
display: flex;
height: 100%;
}
.swiper-wrapper {
height: auto;
}
Regards
As I can see, you are using CDN. Please clear CDN cache, then check the footer one more time.
Regards
You’re welcome!
Regards
Hello,
Dashboard > Settigs > Reading > Posts page > select Blog
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
Theme Options > Header builder > All department > Dropdown Content Zoom.
Theme Options > Header builder > https://prnt.sc/yj27fu
Regards
Please provide URL of site where the theme should be deactivated.
Regards
Hello,
Thanks for contacting us.
Try to disable Lazy loading in settings of elements, for example – https://prnt.sc/yj0p8n
Regards
Hello,
I’ve added content on the Home page. Please check now.
Also, I would recommend you disable unrequired plugins, because every plugin slows down the site a bit.
Let us know if you need any further assistance.
Regards
All settings come from WooCommerce plugin.
What exactly do you want to change? Describe the desired result in more detail.
Regards
Hello,
There is no such possibility, right now. You can submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.
Regards
WPBakery > Role Manager > Elements > All. If you want to select a Custom type, make sure that you enable all required elements there.
Regards
Hello,
1) Theme Options > Header builder > delete Newsletter element from the header, for example – https://gyazo.com/f4639b091e7e34ea872b7e5fe33fdb2c
2) Since version 2.4, WooCommerce adds an option to set the user’s location called “Geolocation with page caching support”. When you activate this option WooCommerce fires a javascript redirection with an extra parameter v=xxxxx. This parameter causes cache invalidation, the new page (with the parameter) will cache separately.
You can change this option in WooCommerce > Settings > General > Default customer location
Regards
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