Theme Options > Header Builder > add widgets elements into the Top header area.
Provide temporary wp-admin access, so we can take a closer look at your settings.
Regards
Hello,
Go to Loco Translate > Themes > XSore > find and translate required strings, for example – https://gyazo.com/a6342f654fd1b5f320f8420fb6c28a4c
Regards
Theme Options > Header Builder > add widgets elements into the Top header area.
Provide temporary wp-admin access, so we can take a closer look at your settings.
Regards
Hello,
1) Theme Options > Header builder > Logo > re-upload the logo image.
2) To be able to use this menu, you need to delete default elements from there and add your own, then write Custom Text in settings of sections.
Regards
Hello,
As we can see, the mobile Menu works on mobile device, but it is displayed like this – https://gyazo.com/f0585506fa9e8468568e7de21f4246d3 because was created using static block.
It is not recommended to use static blocks in the mobile menu. It would be better to create a new menu (Appearance > Menus) without static blocks, just default menu items, and set this menu via Theme Options > Header builder > Mobile menu.
Regards
https://www.8theme.com/topic/main-header-is-not-display-on-website-fix-this-theme-issue-asap/ – We can see the header when login – https://gyazo.com/4f4a495786f247be82685550eb881fcd and via an incognito window – https://gyazo.com/f2ccec09918c6a727cc385f85286726c (unlogged user). The header is visible on mobile also.
It can be a problem a cache problem on your devices. Temporarily disable the cache plugin on your site, and clear cache of your browsers. Information on how to clear cache in Chrome, Safari you can find on the Internet.
We understand that you worry, but, do not create duplicate requests. Thanks in advance.
Regards
Hello,
I’ve imported Theme Options from the mentioned demo on your site. You can go and change them depends on your needs now.
Also, I would recommend you to set up regular backups, just in case.
Regards
Hello,
Please provide temporary wp-admin access, so we can take a closer look.
Regards
We have checked it also, but do not see the problem. Could you provide some screenshots for a better understanding? Thanks in advance.
Regards
Hello,
Thanks for using our theme.
Do you use a default price filter or our one?
At first sight, it works correctly – https://gyazo.com/54b803990868cf686a0dca7ec65ae1df
Describe the problem in more detail and provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Thanks for using our theme.
Provide temporary wp-admin and FTP access, please.
Regards
Hello,
4) Have you changed credentials?
Update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check filters then.
Regards
Have you translated these strings for the theme?
Yes, we can instruct, just provide temporary wp-admin access, so we can see on what step you are.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Thanks for using our theme.
Theme Options > Typography > Content > Headings.
If you are using Elementor, set settings these settings also – https://elementor.com/help/global-fonts/
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Hello,
Dashboard > Updates > click on Check again.
Or delete the Core plugin and install the latest version via Plugins Installer or manually – https://www.8theme.com/downloads/
Regards
Hello,
Thanks for using our theme.
Add the next code in Theme Options > Theme custom CSS:
.mpc-separator {z-index: 2}
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Have you tried to disable plugins?
Same – https://gyazo.com/4331658c477617ce1922d2dd835ba1c8
Regards
The connection block was fixed.
Please check.
Also, do not set such margin – https://prnt.sc/111hk4q https://www.quirksmode.org/blog/archives/2020/02/negative_margin.html
Regards
Hello,
Please update the Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Regards
Hello,
Thanks for the reply.
We asked FTP access, not panel. However, 7.2.7 theme version is available now. please update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Clear all cache, and the problem will be solved.
Regards
Hello,
This topic has been sent to our technicians. I will let you know once get an answer.
Regards
Hello,
You will get a reply here – https://www.8theme.com/topic/face-issue-in-main-header-connection-block-it-nor-deleted-also-not-add-any-item/ Please do not duplicate requests.
We do our best to help you asap.
Regards
Hello,
You will get a reply here – https://www.8theme.com/topic/face-issue-in-main-header-connection-block-it-nor-deleted-also-not-add-any-item/ Please do not duplicate requests.
We do our best to help you asap.
Regards
Hello,
Sorry for the delay in answering.
You provided FTP to empty directory https://gyazo.com/f0873d66aea617a02d5944077c677db3
Please, check the destination folder of the user that you provided.
Regards
Hello,
Thanks for the reply.
2) It is independent of our theme. You can temporarily activate the Storefront theme and check. If it works the same way even with the default theme, try to contact the support of WooCommerce, maybe they will be able to give some advice.
4) It is strange, but I do not see the problem. Check zoom of your browserr window.
Try to edit one of banners and delete the button from content area – https://gyazo.com/109116942b8effd9d6be0515a56d9671 , then add title and other settings from here – https://gyazo.com/cfb2b12fe6529a9019428de9ed9e9df5 Check how such button works.
3) Do this for slides – https://gyazo.com/49854bfcb51eb74c00c4bb61922485c2 , clear cache of your mobile browser, and check.
Regards
Hello,
Thanks for using XStore.
1) Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check how It works then.
2) How does it work when Storefront (default WooCommerce theme) is activated?
Regards
Hello,
Please clear cache and check now.
Regards
Hello,
Sorry for the delay in answering.
Please provide URL of the brand page, temporary wp-admin, and FTP access.
Thanks in advance.
Regards
Hello,
Do you use a vendor plugin? If so, contact the support of the plugin.
Regards
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