Wrong number of product displayed - by Alessandro Bernardi

This topic has 3 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: Alessandro_Bernardi
    Alessandro Bernardi
    Participant
    March 30, 2021 at 15:26

    Hi everyone,
    i’m experiencing a problem with the number of product displayed. As you can see in the screenshot, the number of product shown to the user and the count of available products on the left are not the same.

    Screenshot: https://drive.google.com/file/d/1TvX29yHMaSsg73w97eg0bAg6PJeXpwM7/view?usp=sharing

    What can cause this problem?

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 1, 2021 at 10:36

    Hello,

    Sorry for the delay in answering.
    Please provide URL of the brand page, temporary wp-admin, and FTP access.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2021 at 09:18

    Could you provide access today? So we can check the problem more deeply, note that our technicians team is not available during the weekend.

    Regards

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