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Face Issue in Main Header Connection Block it nor deleted ,also not add any item

This topic has 9 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

Hasnat

Participant

March 31, 2021 at 19:16

Face Issue in Main Header Connection Block it nor deleted ,also not add any item

#281983 Copied Theme version: 24393 WooCommerce version: 5.1.0

8 Answers

Rose Tyler

Support staff

March 31, 2021 at 20:11

Hello,

Describe the problem in more detail and provide temporary wp-admin access.
Thanks in advance!

Regards

#281992 Copied

Hasnat

Participant

April 1, 2021 at 09:28

In Customize > Main Header > Connection Block add in bottom menu we want to delete it but its not delete from there and main header is shown in customize setting but its not display in homepage when we logout from wp-admin. I share you website credentials in private also kindly fix this issue as soon as possible. I’m waiting

Please contact administrator
for this information.

#282072 Copied

Rose Tyler

Support staff

April 1, 2021 at 12:04

Hello,

This topic has been sent to our technicians. I will let you know once get an answer.

Regards

#282104 Copied

Hasnat

Participant

April 1, 2021 at 12:28

Kindly Resolve fix this theme bug as soon as possible

#282113 Copied

Rose Tyler

Support staff

April 1, 2021 at 12:37

The connection block was fixed.
Please check.

Also, do not set such margin – https://prnt.sc/111hk4q https://www.quirksmode.org/blog/archives/2020/02/negative_margin.html

Regards

#282114 Copied

Hasnat

Participant

April 1, 2021 at 13:15

ok But the issue is still on the place Main Header is designed it but not display when we log in into wordpress than it display but after logout main header is still not display

#282123 Copied

Rose Tyler

Support staff

April 1, 2021 at 13:32

We have checked it also, but do not see the problem. Could you provide some screenshots for a better understanding? Thanks in advance.

Regards

#282128 Copied

Rose Tyler

Support staff

April 1, 2021 at 13:55

https://www.8theme.com/topic/main-header-is-not-display-on-website-fix-this-theme-issue-asap/ – We can see the header when login – https://gyazo.com/4f4a495786f247be82685550eb881fcd and via an incognito window – https://gyazo.com/f2ccec09918c6a727cc385f85286726c (unlogged user). The header is visible on mobile also.
It can be a problem a cache problem on your devices. Temporarily disable the cache plugin on your site, and clear cache of your browsers. Information on how to clear cache in Chrome, Safari you can find on the Internet.
We understand that you worry, but, do not create duplicate requests. Thanks in advance.

Regards

#282131 Copied
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