Check the menu now. When Menu item uses static block, do not add subitems like this – http://prntscr.com/12mep0d , edit menu static block using Elementor, or add new items without static blocks. Read more – https://www.8theme.com/documentation/xstore/menu-set-up/
About Footer, edit Footer static block using Elementor.
As mentioned in our documentation, you can use plugins without purchase code, we do not provide purchase code for bundled plugins.
there is an issue with the display of brand and vendor name on the product details page
No, we can’t see your screenshots still.
I’ve explained a way to provide screenshots using dropmefiles.com, but you provided prntscr URL that we can’t check now.
Please follow only 1 of next ways:
– create screenshots, upload them into your media library on your site, provide us with URLs
– https://app.prntscr.com/en/learnmore.html – http://prntscr.com/12me9t1
– upload your screenshots here https://dropmefiles.com/ > it will generate URL, provide us with that URL.
Waiting for your reply. Thanks in advance.
Regards
Rose Tyler
Support staff
May 7, 2021 at 12:01
Hello,
You can use custom CSS code. Let us know what font do you want to use and describe the desired result in more detail with screenshots.
Regards
Rose Tyler
Support staff
May 7, 2021 at 11:52
Hello,
Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
If the problem is independent of plugins, provide temporary FTP access, so we can check the problem more deeply.
Regards
Rose Tyler
Support staff
May 7, 2021 at 11:45
Hello,
Check line-height settings of headings in Theme Options > Typography. Try to change 40 to 1.6 there.
You can Export/Import the whole template – https://prnt.sc/xcwt5z and then edit the content.
Regards
Rose Tyler
Support staff
May 7, 2021 at 06:57
Hello,
You’re welcome!
Regards
Rose Tyler
Support staff
May 7, 2021 at 06:56
Hello,
– Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.
– Try to change Sticky Type of the sticky header to Smart in Theme Options > Header Builder
Thanks for using our theme.
Please provide temporary wp-admin and FTP access, we will take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Rose Tyler
Support staff
May 7, 2021 at 06:39
Hello,
Clear cache and check your site now.
Let us know if you need any further assistance.
There is no such option, unfortunately.
But you can try to change previous codes to:
table.cart .product-details .product-title,
.ajax-search-form .autocomplete-suggestion .product-title {
overflow: hidden;
text-overflow: ellipsis;
display: -webkit-box;
-webkit-line-clamp: 1; /* number of lines to show */
-webkit-box-orient: vertical;
}
Regards
Rose Tyler
Support staff
May 6, 2021 at 12:07
Hello,
Please describe the desired result in more detail, provide URL. Thanks in advance.
Regards
Rose Tyler
Support staff
May 6, 2021 at 12:05
Thanks for letting us know.
Have a nice day!
Regards
Rose Tyler
Support staff
May 6, 2021 at 12:05
Hello,
Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.
Please provide temporary wp-admin and FTP access, we will check it more deeply.
Regards
Rose Tyler
Support staff
May 6, 2021 at 06:59
Hello,
Yes, you can do this, just create a new footer static block and use the desired editor. Do not use both editors for one block/page – https://prnt.sc/12k8g15
Regards
Rose Tyler
Support staff
May 6, 2021 at 06:56
Hello,
This color comes from an additional plugin – https://prnt.sc/12k8a21 , check settings of the plugin or contact support of it.
Also, you can try to use the next custom CSS code:
.slider {
background-color: transparent;
}
Regards
Rose Tyler
Support staff
May 6, 2021 at 06:51
Hello,
Install Loco Translate plugin, go to Loco translate > Plugins > XStore Core > New language > Choose English language + Choose a location – System > change texts, disable the Loco plugin.
Regards
Rose Tyler
Support staff
May 5, 2021 at 16:03
Hello,
Try to re-generate such thumbnails, or provide temporary wp-admin access, so we can take a closer look.
