Coffee Demo Not Importing Correctly - by Nick Sortor

This topic has 6 replies, 3 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: Nick Sortor
    Nick Sortor
    Participant
    May 6, 2021 at 18:03

    Hi,

    I’ve tried twice to import the Coffee Demo and the structure doesn’t end up looking like the demo as seen in the demo on the 8 theme website.

    All plugins are activated and the database was reset prior to both imports.

    Any idea how I can fix this?

    My website is brewedshop.sortor.io.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 7, 2021 at 06:39

    Hello,

    Clear cache and check your site now.
    Let us know if you need any further assistance.

    Regards

    Avatar: Nick Sortor
    Nick Sortor
    Participant
    May 11, 2021 at 23:47

    Hi,

    My client decided he wanted to change demos so I reset the WP DB and imported the Hipster demo. However, I’m encountering the same problem as before. Could you fix that again?

    Login details are still the same as noted in the private content area of the original post. Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 12, 2021 at 07:05

    Hello,

    Please check credentials – https://gyazo.com/2d175f240c4ef80a4cde74abe532d5fa

    Regards

    Avatar: Nick Sortor
    Nick Sortor
    Participant
    May 12, 2021 at 15:21

    Sorry — forgot to re-add the credentials after DB reset. Credentials should work now.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 12, 2021 at 15:34

    Hello,

    Disable all the third-party plugins that do not come bundled with theme and import demo only after that. You’ll be able to enable these plugins once you import demo. Check your site now.

    Regards

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