Theme Options \; mobile panel not working

This topic has 9 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Alex
    Alex
    Participant
    June 26, 2021 at 16:56

    Dead 8theme,

    For some strange reason, the mobile panel in the theme options is not working anymore. it started with making the lower bar transparant and in theme options there is a message that a recent version is available, which isnt.

    please help

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2021 at 06:57

    Hello,

    Theme Options > Mobile pannel > Background Color https://gyazo.com/e2eebb0bb721645a95cf05cf0665a8fa
    or provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Alex
    Alex
    Participant
    June 27, 2021 at 14:20

    Unfortunately the theme options isnt responding correctly. I provided the credentials in the private area.

    Thank for your support

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2021 at 15:25

    Hello,

    Please provide temporary FTP access also.

    Regards

    Avatar: Alex
    Alex
    Participant
    June 27, 2021 at 15:32

    In the private content area i posted the information

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2021 at 15:43

    Hello,

    Thanks for the reply. I have passed your issue to our developers. We will contact you once it will be solved or to ask additional questions (our technician team does not work during the weekend). Please be patient.

    Regards

    Avatar: Alex
    Alex
    Participant
    July 7, 2021 at 16:21

    Hi, is there any progress from the developers department, because my support end in 14 days and its actually a big problem at this moment.

    Kind regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 7, 2021 at 17:52

    Hello,

    Did not get a solution from them, unfortunately. I’ll try to speed them up to fix this within the next few days.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 09:57

    Hello,

    Take apologies for such a long delay in answering. Fixed. Check now.

    Regards

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