Rose Tyler

Hello,

WordPress 5.x use Gutenberg as a default editor, so you do not need an additional plugin for this. Maybe the default Gutenberg is disabled in settings of WPBakery – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

Regards

Hello,

Every additional element on the page increases the dom structure. To reduce it remove the elements, there is no other way, unfortunately (for example limit the number of products in the slider, or remove some elements etc).

Regards

Dear,

Our support service does not include customization services. Connect your files via FTP and change the content of the functions.php of your child theme depends on your needs. We already gave you an example.

Regards

Hello,

Please read this article – https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/

Regards

Hello,

Thanks for using our theme.
– Could you provide temporary wp-admin access? Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
– Describe the desired result in more detail.

Regards

Hello,

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

If you want to use our theme for a few projects you need to buy a few licenses.

Regards

Hello,

Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then.

Regards

Hello,

Thanks for the reply. Yes, our Share icons don’t have Instagram because Instagram itself does not allow sharing from any other sites.
Share and social links are different things. Please provide URL and temporary wp-admin access, so we can check why you can’t add social links using Elementor for posts.

Regards

Hello,

Thanks for contacting us.
1/ Images of categories can’t be imported. Please go to Dashboard > Product Categories > add/edit categories and upload images for them.
2/ Yes, this block was removed from the import. It is because of the impossible import of categories with hierarchy and images.
If you want to get a layout like that with your own categories, use the Product Categories Lists element. Let us know if you need any further assistance with this.
3/ I’ve enabled Elementor for static blocks – https://gyazo.com/1b11ab5d442917a39ecac43b0fcabeed , you can edit the Footer now.

Regards

Go to Custom CSS in Theme Options and change classes as was mentioned. This code https://prnt.sc/179pi7z change to https://gyazo.com/facc3c263976b10eb05c984df88abc01

Regards

We can’t log in to your Dashboard – https://gyazo.com/6c1fd3f05732ddd7f3f3c768eff236f1 Please check.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Thanks for the reply. Please provide temporary wp-admin and FTP access (to both sites).

Regards

Hello,

Clear cache and check now.

Regards

Hello,

Add the next code in Theme Options > Theme custom CSS > custom CSS for mobile:

.single-product .woocommerce-tabs {
    display: none;
}

Regards