Rose Tyler

Hello,

As I can see, you updated the WordPress, so you need to update the theme and Core plugin now – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Then go to Theme Options > General > Enable Old Widgets Panel.

Regards

Hello,

Provide URL of 2 mentioned pages and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Contact your hosting provider and ask to update PHP at least to 7.2, better to 7.3.

Regards

Hello,

As I can see, you updated the Core plugin but forget about the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Here are examples of tabs_accordion and tabs_left_side: https://xstore.8theme.com/product/variable-product/?preset=tabs_accordion https://xstore.8theme.com/product/variable-product/?preset=tabs_left_side

In your case, go to Theme Options > WooCommerce > Single product page > Tabs > change Location Of Product Tabs

Regards

Hello,

Clear cache of your mobile browser and check one more time.
What device and browser do you use? Try to check the menu using another device.

Regards

Hello,

Thanks for the reply.
Please provide temporary FTP access.

Regards

Hello,

Thanks for using our theme and for contacting us.
Try to add the next code in Theme Options > Theme custom CSS:

#dokan-seller-listing-wrap.grid-view .store-content,
#dokan-seller-listing-wrap.grid-view .store-footer {
    z-index: 2;
}

Regards

Hello,

Here is what we can see – https://gyazo.com/1fe195b6e42d14bd2db397b233a6cde1
What exactly is wrong and how should be changed?

Regards

Hello,

Update the theme to 8.0.2 and Core plugin to 4.0.2 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Clear cache and check how it works then.
Provide some screenshots for a better understanding of your requests. You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
Thanks in advance.

Regards

Hello,

Update the theme to 8.0.2 and Core plugin to 4.0.2 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then clear cache of your mobile browser and check. Let us know the results.

Regards

Hello,

Check widgets of the sidebar area.
Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

Hello,

Could you provide URL and temporary wp-admin access?

Regards

Hello,

WPML > String translation > scroll down and press on “Translate texts in admin screens” link. You’ll see a list of fields, choose the fields you’d like to translate. For example – http://prntscr.com/10gxxqu After that go back to the String Translation section and translate necessary content.

Regards

Hello,

Do you use 8.0.2 version of the theme?
Did you make changes in the header using the child theme?

Regards

Hello,

In 8.0.2 version we added compatibility with the new WP. Please check and let us know if case you will find any new bugs.

Regards