Hello,
Some of our customers use this plugin, but we did not declare the compatibility officially because some options may cause a conflict in some situations. You can try the plugin by yourself
Regards
Hello,
Try to use the next custom CSS code:
div.quantity>span, td.quantity>span {
background-color: #191919;
}
Regards
Hello,
Some of our customers use this plugin, but we did not declare the compatibility officially because some options may cause a conflict in some situations. You can try the plugin by yourself
Regards
Hello,
Theme Options > WooCommerce > Shop > Shop page layout > change Shop Page Banner Position
or
add the content into “Description after content” area – https://gyazo.com/e3e1fbf0d34430bcad3c18a5b803cd1d
Regards
Hello,
Here is a video about Multiple headers – https://youtu.be/BpeXfzNwkOc
Do you use 8.0.2 version of the theme?
Do you use CDN? Try to clear the cache of it.
Please provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
Clear all cache (plugin, cache of browser) and check – https://gyazo.com/832b6fd7fe15afba4c075f501dcf1e79
Regards
Hello,
Go to Appearance > Menus > Edit Main menu > uncheck “Automatically add new top-level pages to this menu”
Regards
You have red code there, which means it doesn’t work because unclosed } https://gyazo.com/3d1186896d43438348adf3662a65b4ef
Fixed. Check now https://gyazo.com/3b93b56132aca981c581a2b546bfa6ff > https://gyazo.com/519ac9a65a3da654f7d07acae8bcfae5
Regards
Where did you add the code? As was mentioned by Olga, the code should be added in style.css file of your child theme.
Regards
Hello,
Theme Options > Speed Optimization > change Image Loading Type to Default
Regards
Hello,
1/ Provide us with an example or screenshots, please.
2/ Clear cache and check one more time. As I can see, your settings work – https://gyazo.com/657dfecbd3f9909bad76ecaefe42a1bf
Regards
Hello,
Theme Options > WooCommerce > Shop > Products style > Product Content Elements > Hover buttons on mobile
Regards
As I can see, you are using Variation Swatches for WooCommerce plugin, so you need to contact the authors of the plugin to get assistance.
Or disable that additional plugin and use our Variation swatches – https://youtu.be/LgzC4iK-j6A
Regards
Hello,
You’re welcome!
Regards
Could you provide temporary wp-admin access?
Regards
Hello @ Mert,
Sorry for the delay in answering. All topics will be answered soon. Please do not spam here
Regards
Hello,
The child theme should not disappear just after the update. Maybe you did something else also.
Read this article – https://www.8theme.com/documentation/docs/child-theme/
When you switching between child theme and parent theme your widgets and theme options could be different because the child theme does not inherit all theme options of the parent theme and the parent theme does not inherit theme options of the child theme.
If you activate the child theme and settings that come from Theme Options look differently, activate the parent theme back > export theme options (Theme Options > Export/Import) and then import them after switching to the child theme. Widgets should be moved to correct areas at Appearance > Widgets.
Regards
Hello @Mert,
Sorry for the delay in answering. Please be patient and do not spam.
Thanks in advance.
All topics will be answered
Regards
Hello @Mert
Sorry for the delay in answering. Please be patient and do not spam.
Thanks in advance.
All topics will be answered
Regards
Hello,
Theme Options > WooCommerce > Shop elements > Warition swatches > Swatch Position > Disable. Then close Theme Options, clear cache and check Shop page
Regards
Hello @Mert
We do not ignore your topics. The technicians team that will answer your questions didn’t work during the weekend. All topics will be answered soon, we need a bit more time. Please be patient and do not spam on other topics.
Thanks in advance.
Regards
Hello,
1/ You need to update the theme to 8.0.2 and Core plugin to 4.0.2 https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2/ If you want to get notifications about new updates, disable this option – https://prnt.sc/1g3asbf
Regards
Hello,
There is no such option, right now. Please submit a request here – https://www.8theme.com/taskboard/
Regards
Hello @yeb3ch,
Thanks for letting us know
Regards
Hello,
Theme Options > Styling > Main Color
Theme Options > Typography > Color
Regards
Hello,
Clear cache and check now.
I’ve deactivated 3rd party plugins on your site, then activated them back, and the gallery works fine now https://gyazo.com/ae2b9092ff676330523ed829f4832e59
Regards
Hello,
Clear cache and check now.
I’ve deactivated 3rd party plugins on your site then activated them back and the gallery works fine now https://gyazo.com/ae2b9092ff676330523ed829f4832e59
Regards
Hello,
I’ve passed this problem to our technicians and I will let you know once get an answer. Please be patient
Regards
Hello,
I do not see any problem on the frontend – https://gyazo.com/12d15a468631d5f9f8640bac0eaf8046 Please describe in more detail what exactly is wrong and the desired result.
Provide temporary wp-admin access, also.
Regards
Hello @ronron,
Mentioned strings need to be translated for the theme also. Clear cache and check now. Go to Loco Translate > Themes > XStore > find and translate untranslated strings.
Regards
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