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Brand & Gategory description - by .

This topic has 9 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

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Participant

July 23, 2021 at 20:11

Hi
How can I view my product descriptions on the brand page and category page?
It has worked before, just not after last update

Please, contact administrator
for this information.

#295722 Copied Theme version: 8.0.2

8 Answers

Rose Tyler

Support staff

July 25, 2021 at 07:07

Hello,

Could you provide temporary wp-admin access?

Regards

#295805 Copied

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Participant

July 25, 2021 at 12:26

Hi,
Yes give it a try here.

Please contact administrator
for this information.

#295911 Copied

Rose Tyler

Support staff

July 25, 2021 at 13:57

Hello,

We can’t check the Brand page – https://gyazo.com/a39f8fbef246d2ae635c652222bb3e26
Go to Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position > select position and the description will be shown.

Regards

#295926 Copied

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Participant

July 25, 2021 at 18:57

Hi again

Thanks!

I have another problem, all the pictures in my slides are not working. These are the slides / banners I make in slider revolution 6.

They are not displayed on the page.

#295946 Copied

Rose Tyler

Support staff

July 26, 2021 at 07:08

Hi,

As was mentioned, we need a password for this form to be able to see your site – https://gyazo.com/df37e70e5dcfa55ee6f98a374b7c2e24 Please provide it, and we will take a closer look.

Regards

#295972 Copied

Mert

Participant

July 26, 2021 at 09:59

Support team, stop ignoring my tickets!!! Please look below:

https://www.8theme.com/topic/no-response-for-3-days/#post-295982

#296006 Copied

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Participant

July 26, 2021 at 11:10

Here it is.

You can access through wp-admin without any problems though?

Please contact administrator
for this information.

#296048 Copied

Rose Tyler

Support staff

July 26, 2021 at 14:48

Hello,

Theme Options > Speed Optimization > change Image Loading Type to Default

Regards

#296095 Copied
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