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After major update XStore core & theme, it lost translation

This topic has 15 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

Dimitris

Participant

August 17, 2021 at 08:07

I made all translations via “loco translate” as instructed but after this major update, it lost the translation in greek. how can I restore it? pls advice

#299078 Copied Theme version: 8.0.3 WooCommerce version: 5.5.2

14 Answers

Rose Tyler

Support staff

August 18, 2021 at 09:49

Hello,

Did you do backup files before the update?

Make sure that translation files of the theme are placed in /wp-content/languages/themes/ folder
plugins, like core plugin on your screenshot, in /wp-content/languages/plugins folder.
After every update, you need to synchronize translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://xstore.helpscoutdocs.com/article/63-theme-update

Regards

#299165 Copied

Dimitris

Participant

August 18, 2021 at 11:47

the translation files are placed in /wp-content/languages/themes/ , pls see screenshot, and I did a backup before updating. Do you mean that these translation files should be also copied into the /wp-content/languages/plugins ? pls advice

#299178 Copied

Dimitris

Participant

August 18, 2021 at 12:10

apologies, wrong capture no xstore translation files.Should I chose to upload the files via loco translation plugin in the xstore child theme? pls see attachment & advice

#299184 Copied

Olga Barlow

Support staff

August 18, 2021 at 17:49

Hello,

We don’t have access to the mentioned files to check them.
Upload XStore theme translation files to /wp-content/languages/themes/ and XStore core plugin translation files to /wp-content/languages/plugins.

Regards

#299228 Copied

Dimitris

Participant

August 24, 2021 at 08:26

Hi, I tried that and it doesn’t work. I have one .po and one .mo file. Do I upload the 2 files in both directories you suggested? I manually uploaded them under the theme directory, and it didn’t work.
Can I upload the .po file via the loco translate? and if so, which location should I select?
Last, Do I upload it in the Store, or child theme?
thx

#299722 Copied

Rose Tyler

Support staff

August 24, 2021 at 09:10

Hello,

We can’t see your screenshots. Use Gayzo or Lightshot screenshot tools to make and share screenshots.
Translation files of the theme, like xstore-tr_TR.mo and xstore-tr_TR.po, should be uploaded into /wp-content/languages/themes folder, not xstore or xstore-child folder, but “themes folder, like – https://gyazo.com/f9050eecaec41aa78a957bd3289408d6 It can be done via FTP or Loco translate – https://gyazo.com/a434faf91d31e92413a02ee4a2de5102
Translation of XStore Core plugin – https://gyazo.com/696beed4c7397aeb45ee6af06f8e4361
I hope it is clear now.

Regards

#299734 Copied

Dimitris

Participant

September 1, 2021 at 12:43

thank you. I uploaded the translation file x-store-el.po), I refreshed, deleted cache, and still some words are in english, like “resister”, “login”, while others like “related products” have been translated. needless to say that they have been translated as well. Any clues? pls advice

#300872 Copied

Rose Tyler

Support staff

September 1, 2021 at 14:25

Check translation of XStore Core plugin.
Provide temporary wp-admin access, so we can take a closer look.

Regards

#300896 Copied

Dimitris

Participant

September 1, 2021 at 18:22

you mean to go to xstore core plugin select translation, and ad new language and start translating?

Please contact administrator
for this information.

#300929 Copied

Rose Tyler

Support staff

September 1, 2021 at 18:44

Yes, I’ve done the next – http://prntscr.com/1qyydjy You can continue the translation of the Core plugin now.

Regards

#300932 Copied

Dimitris

Participant

September 1, 2021 at 18:54

ok, got it, thx. but now i must translate twice (with the xstore plug-in). why do I have to redo, in xstore core when I did it in xstore plugin? Is this correct? pls advice, thx

#300933 Copied

Rose Tyler

Support staff

September 2, 2021 at 07:14

Yes, strings from the theme and Core come to different places on the site. For example, My account element (Header builder) https://gyazo.com/53f8479da033add592d7d5b4eff80929 was coded in the Core plugin that means that translation should be done for the Core plugin. My account page is re-written the default WC template via our theme, so strings of the page are placed in the theme, and so on.

Regards

#300962 Copied

Dimitris

Participant

September 2, 2021 at 10:32

ok noted. Still, I have a problem translating some texts:
No items matched your search XXX.
Check your spelling or search again with less specific terms.
Return To Shop
I made respective translation in XStore plug in, and in XStore core this field does not exist, but after saving and syncing still remains in english. also the “search for…” in search box. pls advice, thx

#300997 Copied

Rose Tyler

Support staff

September 2, 2021 at 12:11

Hello,

Clear cache and check – https://gyazo.com/8991366f69eed2e8c3ad91b480a84622
Theme options > Header builder > Search > Placeholder Text

Regards

#301013 Copied
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