Hello,

Do you use WPBakery? Go to Pages > Create a new page > import content of the desired page like is shown here – https://youtu.be/wkIKN2IyEZI , then Dashboard > Settings > Reading > Your homepage displays > select the new page as Home, then you can just delete the old Home page.
Let us know if you need any assistance.

Regards

Hello,

1/ You do not need to activate all plugins. Disable plugins that you do not plan to use on the site. Because every plugin is slowing down the site a bit. Here is a list of required plugins – https://gyazo.com/daac79c13354991d112a2d1837f65a83
2/ Here is what I can see on your Home page, as admin – https://gyazo.com/00c2e5f75baa6fc0eb4c4807a5602beb (settings works fine) , and as a new user via an incognito window – https://gyazo.com/1e685ac7be63618c0da4a5f47b85e242 So I do not see any problem.
Please clear cache of your browser – https://support.google.com/accounts/answer/32050 and check one more time.
Also, you are using W3 Total Cache plugin, is some changes are not visible, clear cache using this plugin or disable the plugin. Read more about this cache plugin – https://wpmudev.com/blog/w3-total-cache-settings/
Let us know if you need any further assistance.

Regards

Hello,

Thanks for using our theme and for contacting us.
I do not see the “Footer – niche-marlet03” static block on your site. Your current Footer block is edited using Elementor and “Published on” is new. Have you sorted it out?
Is there anything else we can help you with?

Regards

Hello,

Thanks for using our theme and for contacting us.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Provide temporary FTP access, so we can take a closer look.

Regards

Hello,

Theme Options > WooCommerce > Single Product builder > Gallery > Computed Box > add margin-top or pading-top.

Regards

Hello,

Thanks for using our theme and for contacting us.
Please provide URL and temporary wp-admin access, so we can take a closer look at your settings. Use Private Content area to post such information here.
Also, provide screenshots of mentioned tests/places on your site. Use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

Hello,

Thanks for using our theme and for contacting us.
I’ve checked your site, and it seems the header background is fine now with “cover” option, even on different screen resolutions – https://gyazo.com/cd353e6ae190f0cde9093fa482599f55
Have you sorted it out?
I would recommend you to optimize images https://gyazo.com/6e5df1f115f4f8f576e809066f90e03c before uploading them to your Media library, for example – https://tinypng.com/
About header on mobile, Theme Options > Header builder > Mobile header > edit content and settings of the mobile header.
Let us know if you need any other assistance.

Regards

Hello,

Thanks for using our theme and for contacting us.
Do you mean this – https://gyazo.com/affbe04de101a884fe376200e79ef568 ? These drop-downs are just simple menus (Appearance > menus), just demo content.
If you want to create the multilanguage site you need to use an additional plugin https://colorlib.com/wp/wordpress-multilingual-plugins/
Then you can edit the header and edit widget areas you want to show there.
You may try https://wordpress.org/plugins/currency-switcher-woocommerce/ or https://wordpress.org/plugins/woocommerce-currency-switcher/

Regards

Hello,

Your site is under maintenance mode, so we can’t check it.
Do you mean the Elementor plugin? Why do you want to disable Elementor?
If content was created/added on pages using Elementor, disabling that plugin breaks structure, and this is normal/logical behavior.
If you do not want to use Elementor, you need to create all content using another page editor, it can be WPBakery plugin, or Gutenberg – default WP editor.

Regards

Hello,

Thanks for using our theme.
Theme Options > Footer > Footer layout > Show Footer Demo Blocks > Off.
If this doesn’t help, go to Theme options > Genelar > Enable Old Widgets Panel > On, then go to Dashboard > Appearance > Widgets > edit content of Footer Copyrights Left area.

Also, do not use Elementor and WPBakery to edit the same content because it can cause a mess. If all content was created using Elementor, you can disable the WPBakery plugin at all.

Regards

Hello,

Please wait for the next theme update. Appropriate changes will be done.

Regards

Hello,

Please check this topic https://www.8theme.com/topic/xstore-yith-product-add-ons/

Regards

Hello,

Here it is – https://themeforest.net/page/customer_refund_policy
About speed:
General site speed depends on many factors. Below you’ll find the main of them:
– Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugins that you don’t use. The more plugins you use, the slower it will be.
– Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/ Also, a very good plugin is WP Rocket, but it’s paid.
– Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times: tinypng.com, Compressor.io, Kraken.io, EWWW Image Optimizer, Smush Image Compression and Optimization plugin.
– Server/Hosting. Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.
As we can see you need to reduce initial server response time – contact your hosting provider, because it is server-side.
Also, you can find information about our Speed Optimization options here – https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
In case you need professional help with site optimization you may contact WPKraken teambecause unfortunately, that is outside the scope of our basic support.

Regards

Hello,

Thanks for using our theme and for contacting us.
This line “define( ‘WP_DEBUG’, true );” enable debug mode – https://wordpress.org/support/article/debugging-in-wordpress/ , you can change true to false , and the message will disappear. Or provide temporary FTP and wp-admin access, so we can take a closer look.

Regards

Hi,

Fixed. Clear cache and check.

Regards