You’re welcome!

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Hello,

Theme Options > WooCommerce > Shop elements > Categories > Open Product Categories Widget By Default > Off

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Hello,

Thanks for contacting us.
It looks like Core plugin was not installed correctly. Please provide FTP access. Contact your hosting provider if you don’t know what FTP is.
Do you want to get this default demo – https://xstore.8theme.com/home/ ? WPBakery pr Elementor?

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Hello,

Thanks for using our theme.
Unfortunately, additional customization is outside the scope of our basic support. The theme support team can help you only with existing options.
Our developers made an exclusion and helped with custom code previously, but they are busy now, and we can’t be responsible for custom changes.
So your question should be addressed to professionals of customization service, for example WPKraken team.

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Hello,

Dashboard > Plugins > disable XStore AMP plugin.

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Hello,

BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information. Use the Private Content area.

The problem was passed to our technicians. They will return to work after the weekend. Please be patient and do not change access.

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Hello,

What is the language of your site? You can change the text using translation (Loco Translate plugin). Go to Loco translate > Themes > XStore > your language > find string and add translation > Save > clear cache and check.

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Hello,

Thanks for using our theme and for contacting us.
Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > choose necessary fonts and save settings.

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Hello,

Thanks for using our theme and for contacting us.

This issue appears if you try to update theme on other domain where it was activated (as a rule after migration from dev to production or after using nulled theme).
Try to deactivate and activate theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09
You may try to update the theme after that and you should not face any issue.

Or update the theme manually via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
If this is a clean new installation, just download the latest archive of the theme from ThemeForest, delete the old one from the site and upload the new one.

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Hello,

1/ Thanks for the reply. Our technicians will return to work after the weekend. Please be patient and do not change access
2/ Connect to your server via FTP and remove wp-content/fonts/quicksand/ folder. After that go to Theme Options > Typography > re-choose font and save settings.

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Hello,

There is no such option for the logo, but you can try the next workaround:
Theme Options > Header builder > delete Logo element from the header content and add HTML element, then you will be able to add the desired code or even use a static block there.

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Hello,

Thanks for using our theme.
We can see XStore on next sites https://l***ngvegan.us/ https://m***nsvegan.com/ Are these sites together with new ones = 1 end project?

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Hello,

Our option (Theme Options > Header builder > Account > Show Username As Title) takes Nickname , and it works correctly. Another thing, that email is used as nickname for your customer – https://imgur.com/1XlI2HK , go to Dashboard > WooCommerce > Accounts & Privacy > Account creation > unselect “When creating an account, automatically generate an account username for the customer based on their name, surname or email”. Then customers will be able to enter Username during registration and this information will be shown in the site header.

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Hello,

Did you see the desired work of the mentioned button on any other site? Could you provide an example of such site?

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Hello,

We updated your XStore AMP plugin to latest one of develop version
We added new option -> http://prntscr.com/1qmkpm3 that works according to amp documentation -> Add Analytics to AMP pages | Analytics for AMP Pages
Please, activate the plugin and check if it works as you expected

Regards