Hello,

Enable Elementor for static blocks https://gyazo.com/c44ec88c0bf24793ba441ffb5b5201c6 , then you will be able to edit the content of Footer static block, and so on.

Regards

Hi,

Mentioned strings come from XStore theme. Sync translation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , then you will be able to find and translate these strings.

Regards

Thanks for the reply.
What is the screensize of your device? We can’t see the line – https://gyazo.com/354261d0e51e975bc1551e6ccb4e5187 https://gyazo.com/55fe33e3950a7054bceaf9691d95f2db
Try to clear cache and check one more time.

Regards

Hello,

You’re welcome!
These 2 options https://prnt.sc/1r0jzxi https://prnt.sc/1r0k6ki were disabled. Lazy-loading was activated for products on the Home page, except the first block.

Regards

Do you plan to use AMP?
Provide temporary FTP access, so we can check the situation more deeply.

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Hello,

Please watch this video – https://youtu.be/LgzC4iK-j6A
If this is not what you are looking for, describe the request in more detail.

Regards

Hello,

We can’t log in to your new site, but while testing we see the next things that are independent of the theme – https://gyazo.com/2afbf1f5a7aa66e48744c80e285d9c3d https://gyazo.com/e547e35573bfda3bcb7a525e22fda9e8
Have you read articles about DOM? Every additional element on the page increases the DOM structure. To reduce it remove the elements, there is no other way, unfortunately (for example limit the number of products in the slider, or remove some elements etc).
If you are not satisfied with the theme speed we could only give you a refund.

Regards

Theme Options > Header builder > Account > Sign In Text

Regards

Hello,

We can’t rewrite code of the third-party author because we don’t have permission from the plugin author to do this. It’s not allowed by the license policy. So, we could just suggest the fix to author but we can’t edit plugin code by ourselves.
In this case we can just wait for the plugin update.

Regards

Checked. Categories inherit settings of Shop. Go to Pages > edit Shop page > Featured image > remove the image.

Regards

Hello,

As I can see, your Home page can be edited now (Core and Elementor are activated) – https://gyazo.com/b7c690bc2a595279bf7f806c3205a046 Clear cache and check one more time.

Regards

Hello,

Check your site now.
Let us know if you need any further assistance.

There was “SyntaxError: Unexpected token .” error that comes from Elementor and persists independently of the theme. I’ve downgraded the Elementor plugin, and pages can be edited now. Please do not update the Elementor to 3.4.3v and wait for their next update.

Regards

Hello Maher alshaheri,

We’ve checked your site. You need to contact your hosting provider with your request you posted here, and ask for help from their side with this also – https://gyazo.com/06519c00697237171844a5b8adecaba7
Read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements and enable Lazy loading for the Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header.

Regards

Hello,

Use button element with a custom link to download file (google drive for example)
http://prntscr.com/1r0ne9t
Or use an image element if you need an image attachment

Regards

Hello,

We need wp-admin access. Please provide correct access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards