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Site main page broken periodically - by mazoice

This topic has 5 replies, 2 voices, and was last updated 2 years, 7 months ago ago by mazoice

  • Avatar: mazoice
    mazoice
    Participant
    August 31, 2021 at 14:48

    Hello, my site’s main page periodically brokes by itself (see pics)
    screen
    screen2
    screen3
    I think it happens after enabling AMP plugin. Now it disable

    Please, contact administrator
    for this information.
    #300692 Copied Theme version: 8
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2021 at 16:52

    Hello,

    We did not get such reports from users who use our AMP plugin.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then.

    Regards

    #300727 Copied
    Avatar: mazoice
    mazoice
    Participant
    September 1, 2021 at 08:28

    After i enable pluging it brokes again. I need help

    #300819 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2021 at 14:28

    Have you tried to disable all 3rd party plugins, including cache plugin (as I can see, you are using LiteSpeed)? AMP plugin works fine on our demo and on sites of other customers, so a can be a conflict with an additional plugin on your site.
    Provide temporary wp-admin and FTP access, so we can check the problem more deeply.

    Regards

    #300897 Copied
    Avatar: mazoice
    mazoice
    Participant
    September 1, 2021 at 16:06

    It looks like it really was because of the Litespeed plugin. Thank you

    #300921 Copied
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