This topic has 14 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Trung Trịnh
Hi,
Can you please help me to solve the problem
A screenshot here: https://prnt.sc/1qxtr7i
Thank you
Hello,
Read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements and enable Lazy loading for the Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header.
Regards
I did it but it gave me another problem when I choose Lazy loading for the Product elements: https://prnt.sc/1qxwlpe
The products does not display (Blank area) if If I choose Lazy loading like this: https://prnt.sc/1qxwjbp
This discovered this problem a month ago.
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then.
If the problem is independent of plugins, provide URL and temporary wp-admin access, so we can take a closer look.
Regards
I disabled all plugins but the error still there.
I send here the wp-admin so that you can check. Thank you
Thanks for the reply. Please provide FTP access, I will pass this problem to our developers. Contact your hosting provider if you don’t know what FTP is.
Regards
Thank you. I sent it here including new password to access the wp-admin.
Please also tell me what do you do to fix this problem later, so I can do it myself later if there is any same thing.
Is the developer team still working at this time?
Good day,
is there any updates regarding my problem?
Hello,
Sorry for the delay in answering.
Just note that reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that.
1/ Do you need this option enabled http://prntscr.com/1r0jzxi (we disabled it) because we found no products with custom variation galleries ?
2/ Do you need this option enabled http://prntscr.com/1r0k6ki (we disabled it) because we found that all your attributes are set to select type -> http://prntscr.com/1r0k9xv and you are using custom swatches from AliDropship plugin -> http://prntscr.com/1r0kbrl
If you don’t use some options please, keep them disabled to prevent parsing/checking in code and slowing down site load if you don’t use it.
Also, we have disabled lazy-load for first products element (because it is at most top of page and mostly is on screen by first load ) but enabled lazy-load options for next ones on home page. If you need you may enable/disable for any but in our opinion we did as it should be better for most cases.
Results now -> http://prntscr.com/1r0ksrg https://gtmetrix.com/reports/falystore.com/Sx3Wgsc9/
Regards
Thank you. It is working now. Can you please tell me how did you do to fix that problem?
Also the slow saving when editing page using Elementor was also fixed. I’m very happy with that. Can you pls tell me what’s wrong so that I can fix my another website also using Xstore theme. It is having the same problem.
Hello,
You’re welcome!
These 2 options https://prnt.sc/1r0jzxi https://prnt.sc/1r0k6ki were disabled. Lazy-loading was activated for products on the Home page, except the first block.
Regards
So you mean, the problems were fixed by just performing inactive the 2 options. Thank you Rose for your help :))
The issue related to '‘Avoid an excessive DOM size’' has been successfully resolved, and the topic is now closed for further responses